Datasets:

Alpaca69B

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reviews_appstore_whatsapp_absa3

like 0

One more thing

This new update was amazing before when someone calls while I was recording a message about 5 minutes or more It will delete and I'll get upset but thanks to the new update that dosent happen any more , but before the update I can use other apps while listening to voice messages from the WhatsApp and and the recording will still be playing I loved that but know that dosent happen anymore once you leave the app the voice message you played will stop until you resume to the app, so I hope you guys can bring that back again thank you very much

App Features, App Features

Recording, Voice Messages

Negative, Negative

App Features - Recording - Negative, App Features - Voice Messages - Negative

### USER:One more thing, This new update was amazing before when someone calls while I was recording a message about 5 minutes or more It will delete and I'll get upset but thanks to the new update that dosent happen any more , but before the update I can use other apps while listening to voice messages from the WhatsApp and and the recording will still be playing I loved that but know that dosent happen anymore once you leave the app the voice message you played will stop until you resume to the app, so I hope you guys can bring that back again thank you very much ### ASSISTANT: App Features - Recording - Negative, App Features - Voice Messages - Negative )))

### Review: title: One more thing, content: This new update was amazing before when someone calls while I was recording a message about 5 minutes or more It will delete and I'll get upset but thanks to the new update that dosent happen any more , but before the update I can use other apps while listening to voice messages from the WhatsApp and and the recording will still be playing I loved that but know that dosent happen anymore once you leave the app the voice message you played will stop until you resume to the app, so I hope you guys can bring that back again thank you very much ### Analysis: categories: App Features, App Features, aspects: Recording, Voice Messages, sentiments: Negative, Negative )))

### Review: title: One more thing, content: This new update was amazing before when someone calls while I was recording a message about 5 minutes or more It will delete and I'll get upset but thanks to the new update that dosent happen any more , but before the update I can use other apps while listening to voice messages from the WhatsApp and and the recording will still be playing I loved that but know that dosent happen anymore once you leave the app the voice message you played will stop until you resume to the app, so I hope you guys can bring that back again thank you very much ### Analysis: categories: (App Features, App Features) aspects: (Recording, Voice Messages) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: One more thing, This new update was amazing before when someone calls while I was recording a message about 5 minutes or more It will delete and I'll get upset but thanks to the new update that dosent happen any more , but before the update I can use other apps while listening to voice messages from the WhatsApp and and the recording will still be playing I loved that but know that dosent happen anymore once you leave the app the voice message you played will stop until you resume to the app, so I hope you guys can bring that back again thank you very much Output: App Features - Recording - Negative, App Features - Voice Messages - Negative $$$

Rating

WhatsApp is a very good app do doubts but I think you guys can do better with privacy, why would I delete a message I mistakenly sent to a person and you still tell the person I deleted a message I feel that should be private except if the person already say the message before I deleted it and also the disappearing messages policy there is no point informing the third party that disappearing message is turned on, you can create an option where disappearing messages can be effective only on my end and the 3rd party would not be aware.

Privacy, Privacy

Privacy, Disappearing messages

negative, negative

Privacy - Privacy - negative, Privacy - Disappearing messages - negative

### USER:Rating, WhatsApp is a very good app do doubts but I think you guys can do better with privacy, why would I delete a message I mistakenly sent to a person and you still tell the person I deleted a message I feel that should be private except if the person already say the message before I deleted it and also the disappearing messages policy there is no point informing the third party that disappearing message is turned on, you can create an option where disappearing messages can be effective only on my end and the 3rd party would not be aware. ### ASSISTANT: Privacy - Privacy - negative, Privacy - Disappearing messages - negative )))

### Review: title: Rating, content: WhatsApp is a very good app do doubts but I think you guys can do better with privacy, why would I delete a message I mistakenly sent to a person and you still tell the person I deleted a message I feel that should be private except if the person already say the message before I deleted it and also the disappearing messages policy there is no point informing the third party that disappearing message is turned on, you can create an option where disappearing messages can be effective only on my end and the 3rd party would not be aware. ### Analysis: categories: Privacy, Privacy, aspects: Privacy, Disappearing messages, sentiments: negative, negative )))

### Review: title: Rating, content: WhatsApp is a very good app do doubts but I think you guys can do better with privacy, why would I delete a message I mistakenly sent to a person and you still tell the person I deleted a message I feel that should be private except if the person already say the message before I deleted it and also the disappearing messages policy there is no point informing the third party that disappearing message is turned on, you can create an option where disappearing messages can be effective only on my end and the 3rd party would not be aware. ### Analysis: categories: (Privacy, Privacy) aspects: (Privacy, Disappearing messages) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Rating, WhatsApp is a very good app do doubts but I think you guys can do better with privacy, why would I delete a message I mistakenly sent to a person and you still tell the person I deleted a message I feel that should be private except if the person already say the message before I deleted it and also the disappearing messages policy there is no point informing the third party that disappearing message is turned on, you can create an option where disappearing messages can be effective only on my end and the 3rd party would not be aware. Output: Privacy - Privacy - negative, Privacy - Disappearing messages - negative $$$

WhatsApp

I LOVE the WhatsApp app, since I discovered it I’ve never stopped using it! It’s one of the most easiest ways to communicate with friends and loved ones as long as they have the app as well. Easier way to send messages, videos, and photos. The part I find even more interesting is it doesn’t matter if your phone is shut off since WhatsApp uses your real number when you sigh up you can still text people through WhatsApp with your number as long as you have access to WiFi. Hey I’ll take that!! 👍🏽😁

Communication, Communication, Communication

Ease of use, Features, Reliability

positive, positive, positive

Communication - Ease of use - positive, Communication - Features - positive, Communication - Reliability - positive

### USER:WhatsApp, I LOVE the app, since I discovered it I’ve never stopped using it! It’s one of the most easiest ways to communicate with friends and loved ones as long as they have the app as well. Easier way to send messages, videos, and photos. The part I find even more interesting is it doesn’t matter if your phone is shut off since uses your real number when you sigh up you can still text people through with your number as long as you have access to WiFi. Hey I’ll take that!! 👍🏽😁 ### ASSISTANT: Communication - Ease of use - positive, Communication - Features - positive, Communication - Reliability - positive )))

### Review: title: WhatsApp, content: I LOVE the WhatsApp app, since I discovered it I’ve never stopped using it! It’s one of the most easiest ways to communicate with friends and loved ones as long as they have the app as well. Easier way to send messages, videos, and photos. The part I find even more interesting is it doesn’t matter if your phone is shut off since WhatsApp uses your real number when you sigh up you can still text people through WhatsApp with your number as long as you have access to WiFi. Hey I’ll take that!! 👍🏽😁 ### Analysis: categories: Communication, Communication, Communication, aspects: Ease of use, Features, Reliability, sentiments: positive, positive, positive )))

### Review: title: WhatsApp, content: I LOVE the WhatsApp app, since I discovered it I’ve never stopped using it! It’s one of the most easiest ways to communicate with friends and loved ones as long as they have the app as well. Easier way to send messages, videos, and photos. The part I find even more interesting is it doesn’t matter if your phone is shut off since WhatsApp uses your real number when you sigh up you can still text people through WhatsApp with your number as long as you have access to WiFi. Hey I’ll take that!! 👍🏽😁 ### Analysis: categories: (Communication, Communication, Communication) aspects: (Ease of use, Features, Reliability) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp, I LOVE the app, since I discovered it I’ve never stopped using it! It’s one of the most easiest ways to communicate with friends and loved ones as long as they have the app as well. Easier way to send messages, videos, and photos. The part I find even more interesting is it doesn’t matter if your phone is shut off since uses your real number when you sigh up you can still text people through with your number as long as you have access to WiFi. Hey I’ll take that!! 👍🏽😁 Output: Communication - Ease of use - positive, Communication - Features - positive, Communication - Reliability - positive $$$

Call-ending sound while not in a call, or phone not in use

Hello,, , For the past two weeks, my iPhone has been making the WhatsApp “call ending” sound when not in use. This happens multiple times per day. It leads me to believe that my microphone has been hacked, or there is eavesdropping at play. I have heard that other people have been having this issue of an “call ending” sound happening abruptly while not in call, or phone not in use. Can you please provide further information on this matter? The phone in question has WhatsApp downloaded, and is not a part of a cellular plan, so it cannot be from any incoming cellular calls. Thank you, I will be waiting for your response.

App

Sound

Negative

App - Sound - Negative

### USER:Call-ending sound while not in a call, or phone not in use, Hello,, , For the past two weeks, my iPhone has been making the WhatsApp “call ending” sound when not in use. This happens multiple times per day. It leads me to believe that my microphone has been hacked, or there is eavesdropping at play. I have heard that other people have been having this issue of an “call ending” sound happening abruptly while not in call, or phone not in use. Can you please provide further information on this matter? The phone in question has WhatsApp downloaded, and is not a part of a cellular plan, so it cannot be from any incoming cellular calls. Thank you, I will be waiting for your response. ### ASSISTANT: App - Sound - Negative )))

### Review: title: Call-ending sound while not in a call, or phone not in use, content: Hello,, , For the past two weeks, my iPhone has been making the WhatsApp “call ending” sound when not in use. This happens multiple times per day. It leads me to believe that my microphone has been hacked, or there is eavesdropping at play. I have heard that other people have been having this issue of an “call ending” sound happening abruptly while not in call, or phone not in use. Can you please provide further information on this matter? The phone in question has WhatsApp downloaded, and is not a part of a cellular plan, so it cannot be from any incoming cellular calls. Thank you, I will be waiting for your response. ### Analysis: categories: App, aspects: Sound, sentiments: Negative )))

### Review: title: Call-ending sound while not in a call, or phone not in use, content: Hello,, , For the past two weeks, my iPhone has been making the WhatsApp “call ending” sound when not in use. This happens multiple times per day. It leads me to believe that my microphone has been hacked, or there is eavesdropping at play. I have heard that other people have been having this issue of an “call ending” sound happening abruptly while not in call, or phone not in use. Can you please provide further information on this matter? The phone in question has WhatsApp downloaded, and is not a part of a cellular plan, so it cannot be from any incoming cellular calls. Thank you, I will be waiting for your response. ### Analysis: categories: (App) aspects: (Sound) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Call-ending sound while not in a call, or phone not in use, Hello,, , For the past two weeks, my iPhone has been making the WhatsApp “call ending” sound when not in use. This happens multiple times per day. It leads me to believe that my microphone has been hacked, or there is eavesdropping at play. I have heard that other people have been having this issue of an “call ending” sound happening abruptly while not in call, or phone not in use. Can you please provide further information on this matter? The phone in question has WhatsApp downloaded, and is not a part of a cellular plan, so it cannot be from any incoming cellular calls. Thank you, I will be waiting for your response. Output: App - Sound - Negative $$$

What is happening with this app??

Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now.

Connectivity, Connectivity, Customer service, Customer service

Call quality, Call functionality, Responsiveness, Resolution quality

negative, negative, negative, negative

Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative

### USER:What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### ASSISTANT: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative )))

### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: Connectivity, Connectivity, Customer service, Customer service, aspects: Call quality, Call functionality, Responsiveness, Resolution quality, sentiments: negative, negative, negative, negative )))

### Review: title: What is happening with this app??, content: Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. ### Analysis: categories: (Connectivity, Connectivity, Customer service, Customer service) aspects: (Call quality, Call functionality, Responsiveness, Resolution quality) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: What is happening with this app??, Call quality is atrocious all of a sudden. There is a LOUD pulsing white noise/static that is very obnoxious. Customer service did not answer me about this issue. They answered some entirely other question. Why?? Was it a formulaic, generic response? Not good. , , Also, there is a frequent error when you disconnect a call and try to make another call. It states that you can’t make a call because you’re already on a call. But you’re not! This persists after restarting your phone, even a hard restart. After maybe 30 minutes you can finally make another call. Really frustrating., , Overall, the quality of the app has plummeted. It used to be great. Looking into other options now. Output: Connectivity - Call quality - negative, Connectivity - Call functionality - negative, Customer service - Responsiveness - negative, Customer service - Resolution quality - negative $$$

Not working since last update

My app is not working since the last time I updated it, it keeps saying that it needs to recover de chats but when it gets to 10% says it failed, I hit try again and it happens all the times I try. But sometimes when I open the app, it opens all my chats normal, I can even text some people, but then a few moments after it happens all over again and stay stucked at the recover data page., I use whatsapp to work, I have all my chats and people I need to talk to over there, I can’t erase the app and download it back cause if I do it, I will lose everyting, but at the same time it doesn’t work, I need help from the support to help me fix it please!

Functionality, Functionality

Crashing, Data recovery

negative, negative

Functionality - Crashing - negative, Functionality - Data recovery - negative

### USER:Not working since last update, My app is not working since the last time I updated it, it keeps saying that it needs to recover de chats but when it gets to 10% says it failed, I hit try again and it happens all the times I try. But sometimes when I open the app, it opens all my chats normal, I can even text some people, but then a few moments after it happens all over again and stay stucked at the recover data page., I use whatsapp to work, I have all my chats and people I need to talk to over there, I can’t erase the app and download it back cause if I do it, I will lose everyting, but at the same time it doesn’t work, I need help from the support to help me fix it please! ### ASSISTANT: Functionality - Crashing - negative, Functionality - Data recovery - negative )))

### Review: title: Not working since last update, content: My app is not working since the last time I updated it, it keeps saying that it needs to recover de chats but when it gets to 10% says it failed, I hit try again and it happens all the times I try. But sometimes when I open the app, it opens all my chats normal, I can even text some people, but then a few moments after it happens all over again and stay stucked at the recover data page., I use whatsapp to work, I have all my chats and people I need to talk to over there, I can’t erase the app and download it back cause if I do it, I will lose everyting, but at the same time it doesn’t work, I need help from the support to help me fix it please! ### Analysis: categories: Functionality, Functionality, aspects: Crashing, Data recovery, sentiments: negative, negative )))

### Review: title: Not working since last update, content: My app is not working since the last time I updated it, it keeps saying that it needs to recover de chats but when it gets to 10% says it failed, I hit try again and it happens all the times I try. But sometimes when I open the app, it opens all my chats normal, I can even text some people, but then a few moments after it happens all over again and stay stucked at the recover data page., I use whatsapp to work, I have all my chats and people I need to talk to over there, I can’t erase the app and download it back cause if I do it, I will lose everyting, but at the same time it doesn’t work, I need help from the support to help me fix it please! ### Analysis: categories: (Functionality, Functionality) aspects: (Crashing, Data recovery) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not working since last update, My app is not working since the last time I updated it, it keeps saying that it needs to recover de chats but when it gets to 10% says it failed, I hit try again and it happens all the times I try. But sometimes when I open the app, it opens all my chats normal, I can even text some people, but then a few moments after it happens all over again and stay stucked at the recover data page., I use whatsapp to work, I have all my chats and people I need to talk to over there, I can’t erase the app and download it back cause if I do it, I will lose everyting, but at the same time it doesn’t work, I need help from the support to help me fix it please! Output: Functionality - Crashing - negative, Functionality - Data recovery - negative $$$

Complaining yet good

Problems : this is an amazing app but mainly you can’t send messages to others. And you need to always enable types of things to voice message and call. Sometimes it barley works outside. It also kicks me out over and over when I’m outside. It also lets in spam messages and that’s annoying. Be where of spams. , , Things that I enjoy : It is a really functional and a Legit Texting app. It is very good for Androids and IPhones. Yet it also lets me text whenever I want as long I’m connected to the internet., , This is my review.

Messaging, Messaging, Messaging, Messaging, Spam, Texting, Texting, Texting

sending messages, enable features for voice message and call, outside functionality, stability, spam messages, functionality, cross-platform compatibility, internet connectivity

negative, negative, negative, negative, negative, positive, positive, positive

Messaging - sending messages - negative, Messaging - enable features for voice message and call - negative, Messaging - outside functionality - negative, Messaging - stability - negative, Spam - spam messages - negative, Texting - functionality - positive, Texting - cross-platform compatibility - positive, Texting - internet connectivity - positive

### USER:Complaining yet good, Problems : this is an amazing app but mainly you can’t send messages to others. And you need to always enable types of things to voice message and call. Sometimes it barley works outside. It also kicks me out over and over when I’m outside. It also lets in spam messages and that’s annoying. Be where of spams. , , Things that I enjoy : It is a really functional and a Legit Texting app. It is very good for Androids and IPhones. Yet it also lets me text whenever I want as long I’m connected to the internet., , This is my review. ### ASSISTANT: Messaging - sending messages - negative, Messaging - enable features for voice message and call - negative, Messaging - outside functionality - negative, Messaging - stability - negative, Spam - spam messages - negative, Texting - functionality - positive, Texting - cross-platform compatibility - positive, Texting - internet connectivity - positive )))

### Review: title: Complaining yet good, content: Problems : this is an amazing app but mainly you can’t send messages to others. And you need to always enable types of things to voice message and call. Sometimes it barley works outside. It also kicks me out over and over when I’m outside. It also lets in spam messages and that’s annoying. Be where of spams. , , Things that I enjoy : It is a really functional and a Legit Texting app. It is very good for Androids and IPhones. Yet it also lets me text whenever I want as long I’m connected to the internet., , This is my review. ### Analysis: categories: Messaging, Messaging, Messaging, Messaging, Spam, Texting, Texting, Texting, aspects: sending messages, enable features for voice message and call, outside functionality, stability, spam messages, functionality, cross-platform compatibility, internet connectivity, sentiments: negative, negative, negative, negative, negative, positive, positive, positive )))

### Review: title: Complaining yet good, content: Problems : this is an amazing app but mainly you can’t send messages to others. And you need to always enable types of things to voice message and call. Sometimes it barley works outside. It also kicks me out over and over when I’m outside. It also lets in spam messages and that’s annoying. Be where of spams. , , Things that I enjoy : It is a really functional and a Legit Texting app. It is very good for Androids and IPhones. Yet it also lets me text whenever I want as long I’m connected to the internet., , This is my review. ### Analysis: categories: (Messaging, Messaging, Messaging, Messaging, Spam, Texting, Texting, Texting) aspects: (sending messages, enable features for voice message and call, outside functionality, stability, spam messages, functionality, cross-platform compatibility, internet connectivity) sentiments: (negative, negative, negative, negative, negative, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Complaining yet good, Problems : this is an amazing app but mainly you can’t send messages to others. And you need to always enable types of things to voice message and call. Sometimes it barley works outside. It also kicks me out over and over when I’m outside. It also lets in spam messages and that’s annoying. Be where of spams. , , Things that I enjoy : It is a really functional and a Legit Texting app. It is very good for Androids and IPhones. Yet it also lets me text whenever I want as long I’m connected to the internet., , This is my review. Output: Messaging - sending messages - negative, Messaging - enable features for voice message and call - negative, Messaging - outside functionality - negative, Messaging - stability - negative, Spam - spam messages - negative, Texting - functionality - positive, Texting - cross-platform compatibility - positive, Texting - internet connectivity - positive $$$

Best app ever made

This is hands down the best app they have ever come up with. The level of mobility and peace this app has given me has been life changing. You can go to a new city and just from there find anything you need and how to get there-there’s no struggle at all. It’s really simple and easy. Also I’ve never gotten lost using this app. , , The best part is you can save places you’d like to visit and then later on, click them and find your way. So it’s great for travel on vacation. I highly, highly recommend this app- it will help you discover new ways of getting places and new places. It’s very safe and great for teens as well. 5 stars

Travel, Travel, Usability, Safety, Teen-Friendliness

Navigation, Travel Planning, Ease of Use, Safety Measures, Suitability for Teens

Positive, Positive, Positive, Positive, Positive

Travel - Navigation - Positive, Travel - Travel Planning - Positive, Usability - Ease of Use - Positive, Safety - Safety Measures - Positive, Teen-Friendliness - Suitability for Teens - Positive

### USER:Best app ever made, This is hands down the best app they have ever come up with. The level of mobility and peace this app has given me has been life changing. You can go to a new city and just from there find anything you need and how to get there-there’s no struggle at all. It’s really simple and easy. Also I’ve never gotten lost using this app. , , The best part is you can save places you’d like to visit and then later on, click them and find your way. So it’s great for travel on vacation. I highly, highly recommend this app- it will help you discover new ways of getting places and new places. It’s very safe and great for teens as well. 5 stars ### ASSISTANT: Travel - Navigation - Positive, Travel - Travel Planning - Positive, Usability - Ease of Use - Positive, Safety - Safety Measures - Positive, Teen-Friendliness - Suitability for Teens - Positive )))

### Review: title: Best app ever made, content: This is hands down the best app they have ever come up with. The level of mobility and peace this app has given me has been life changing. You can go to a new city and just from there find anything you need and how to get there-there’s no struggle at all. It’s really simple and easy. Also I’ve never gotten lost using this app. , , The best part is you can save places you’d like to visit and then later on, click them and find your way. So it’s great for travel on vacation. I highly, highly recommend this app- it will help you discover new ways of getting places and new places. It’s very safe and great for teens as well. 5 stars ### Analysis: categories: Travel, Travel, Usability, Safety, Teen-Friendliness, aspects: Navigation, Travel Planning, Ease of Use, Safety Measures, Suitability for Teens, sentiments: Positive, Positive, Positive, Positive, Positive )))

### Review: title: Best app ever made, content: This is hands down the best app they have ever come up with. The level of mobility and peace this app has given me has been life changing. You can go to a new city and just from there find anything you need and how to get there-there’s no struggle at all. It’s really simple and easy. Also I’ve never gotten lost using this app. , , The best part is you can save places you’d like to visit and then later on, click them and find your way. So it’s great for travel on vacation. I highly, highly recommend this app- it will help you discover new ways of getting places and new places. It’s very safe and great for teens as well. 5 stars ### Analysis: categories: (Travel, Travel, Usability, Safety, Teen-Friendliness) aspects: (Navigation, Travel Planning, Ease of Use, Safety Measures, Suitability for Teens) sentiments: (Positive, Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Best app ever made, This is hands down the best app they have ever come up with. The level of mobility and peace this app has given me has been life changing. You can go to a new city and just from there find anything you need and how to get there-there’s no struggle at all. It’s really simple and easy. Also I’ve never gotten lost using this app. , , The best part is you can save places you’d like to visit and then later on, click them and find your way. So it’s great for travel on vacation. I highly, highly recommend this app- it will help you discover new ways of getting places and new places. It’s very safe and great for teens as well. 5 stars Output: Travel - Navigation - Positive, Travel - Travel Planning - Positive, Usability - Ease of Use - Positive, Safety - Safety Measures - Positive, Teen-Friendliness - Suitability for Teens - Positive $$$

Problems & Thoughts

Thoughts - I love WhatsApp as a messenger. Everyone in my extended family uses it to keep in touch. It’s like a bulletin board for the international family. , , Problems - I would like to be able to distinguish sounds and notifications between a message and call. There’s no settings that I can change to do so. I would also like to be able to distinguish between a group call and individual call. But again there’s so setting to do that. Due to this I think I’ve missed every family group call because I can’t tell if it’s just a text coming from WhatsApp or it’s a call.

Communication, Communication

Call alerts, Group calls

Negative, Negative

Communication - Call alerts - Negative, Communication - Group calls - Negative

### USER:Problems & Thoughts, Thoughts - I love WhatsApp as a messenger. Everyone in my extended family uses it to keep in touch. It’s like a bulletin board for the international family. , , Problems - I would like to be able to distinguish sounds and notifications between a message and call. There’s no settings that I can change to do so. I would also like to be able to distinguish between a group call and individual call. But again there’s so setting to do that. Due to this I think I’ve missed every family group call because I can’t tell if it’s just a text coming from WhatsApp or it’s a call. ### ASSISTANT: Communication - Call alerts - Negative, Communication - Group calls - Negative )))

### Review: title: Problems & Thoughts, content: Thoughts - I love WhatsApp as a messenger. Everyone in my extended family uses it to keep in touch. It’s like a bulletin board for the international family. , , Problems - I would like to be able to distinguish sounds and notifications between a message and call. There’s no settings that I can change to do so. I would also like to be able to distinguish between a group call and individual call. But again there’s so setting to do that. Due to this I think I’ve missed every family group call because I can’t tell if it’s just a text coming from WhatsApp or it’s a call. ### Analysis: categories: Communication, Communication, aspects: Call alerts, Group calls, sentiments: Negative, Negative )))

### Review: title: Problems & Thoughts, content: Thoughts - I love WhatsApp as a messenger. Everyone in my extended family uses it to keep in touch. It’s like a bulletin board for the international family. , , Problems - I would like to be able to distinguish sounds and notifications between a message and call. There’s no settings that I can change to do so. I would also like to be able to distinguish between a group call and individual call. But again there’s so setting to do that. Due to this I think I’ve missed every family group call because I can’t tell if it’s just a text coming from WhatsApp or it’s a call. ### Analysis: categories: (Communication, Communication) aspects: (Call alerts, Group calls) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Problems & Thoughts, Thoughts - I love WhatsApp as a messenger. Everyone in my extended family uses it to keep in touch. It’s like a bulletin board for the international family. , , Problems - I would like to be able to distinguish sounds and notifications between a message and call. There’s no settings that I can change to do so. I would also like to be able to distinguish between a group call and individual call. But again there’s so setting to do that. Due to this I think I’ve missed every family group call because I can’t tell if it’s just a text coming from WhatsApp or it’s a call. Output: Communication - Call alerts - Negative, Communication - Group calls - Negative $$$

Great BUT…

This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this.

App, App, App

Follow celebrities, Updates, Design

negative, negative, positive

App - Follow celebrities - negative, App - Updates - negative, App - Design - positive

### USER:Great BUT…, This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### ASSISTANT: App - Follow celebrities - negative, App - Updates - negative, App - Design - positive )))

### Review: title: Great BUT…, content: This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### Analysis: categories: App, App, App, aspects: Follow celebrities, Updates, Design, sentiments: negative, negative, positive )))

### Review: title: Great BUT…, content: This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. ### Analysis: categories: (App, App, App) aspects: (Follow celebrities, Updates, Design) sentiments: (negative, negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great BUT…, This app is amazing and always has been BUT I recently saw the ability to “follow” celebs or whatever and this is NOT what is app is about. We are so inundated with social media already, I don’t come to WhatsApp to follow celebs or get updates! I don’t think I’m alone in feeling this but NO ONE WANTS THIS APP TO TURN INTO FACEBOOK, INSTAGRAM, TWITTER, TIKTOK, SNAPCHAT or anything similar! The very least you can do is give us the option to hide all the stupid new updates and keep WhatsApp as it was intended! Nothing is wrong with the app so stop trying to “fix/improve” what doesn’t need it. This is like the last safe place from all the stupid social media platforms at this point. They all have a time and place and WhatsApp should not be it! Thanks if anything if Facebookland is actually reading this. Output: App - Follow celebrities - negative, App - Updates - negative, App - Design - positive $$$

Great, but

I love WhatsApp, but there’s a glitch that has been going for a while, I thought it might be my phone, but I just replaced it and I still have the same issue. Sometimes when I play voice messages, they only play for a second, then stop. This also happens sometimes while recording voice messages, it only lets me record for a second, then automatically stops and cancels the recording. And the only way to solve it, is by restarting the phone, then it keeps working fine, but this happens to me at least 1-2 times a week. It’s annoying 😬

App, App, App

Functionality, Functionality, Functionality

Negative, Negative, Negative

App - Functionality - Negative, App - Functionality - Negative, App - Functionality - Negative

### USER:Great, but, I love WhatsApp, but there’s a glitch that has been going for a while, I thought it might be my phone, but I just replaced it and I still have the same issue. Sometimes when I play voice messages, they only play for a second, then stop. This also happens sometimes while recording voice messages, it only lets me record for a second, then automatically stops and cancels the recording. And the only way to solve it, is by restarting the phone, then it keeps working fine, but this happens to me at least 1-2 times a week. It’s annoying 😬 ### ASSISTANT: App - Functionality - Negative, App - Functionality - Negative, App - Functionality - Negative )))

### Review: title: Great, but, content: I love WhatsApp, but there’s a glitch that has been going for a while, I thought it might be my phone, but I just replaced it and I still have the same issue. Sometimes when I play voice messages, they only play for a second, then stop. This also happens sometimes while recording voice messages, it only lets me record for a second, then automatically stops and cancels the recording. And the only way to solve it, is by restarting the phone, then it keeps working fine, but this happens to me at least 1-2 times a week. It’s annoying 😬 ### Analysis: categories: App, App, App, aspects: Functionality, Functionality, Functionality, sentiments: Negative, Negative, Negative )))

### Review: title: Great, but, content: I love WhatsApp, but there’s a glitch that has been going for a while, I thought it might be my phone, but I just replaced it and I still have the same issue. Sometimes when I play voice messages, they only play for a second, then stop. This also happens sometimes while recording voice messages, it only lets me record for a second, then automatically stops and cancels the recording. And the only way to solve it, is by restarting the phone, then it keeps working fine, but this happens to me at least 1-2 times a week. It’s annoying 😬 ### Analysis: categories: (App, App, App) aspects: (Functionality, Functionality, Functionality) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great, but, I love WhatsApp, but there’s a glitch that has been going for a while, I thought it might be my phone, but I just replaced it and I still have the same issue. Sometimes when I play voice messages, they only play for a second, then stop. This also happens sometimes while recording voice messages, it only lets me record for a second, then automatically stops and cancels the recording. And the only way to solve it, is by restarting the phone, then it keeps working fine, but this happens to me at least 1-2 times a week. It’s annoying 😬 Output: App - Functionality - Negative, App - Functionality - Negative, App - Functionality - Negative $$$

Camera takes fuzzy photos every time

WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality., , Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different., , WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much.

Camera, Interface

quality, usability

negative, negative

Camera - quality - negative, Interface - usability - negative

### USER:Camera takes fuzzy photos every time, WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality., , Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different., , WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much. ### ASSISTANT: Camera - quality - negative, Interface - usability - negative )))

### Review: title: Camera takes fuzzy photos every time, content: WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality., , Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different., , WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much. ### Analysis: categories: Camera, Interface, aspects: quality, usability, sentiments: negative, negative )))

### Review: title: Camera takes fuzzy photos every time, content: WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality., , Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different., , WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much. ### Analysis: categories: (Camera, Interface) aspects: (quality, usability) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Camera takes fuzzy photos every time, WhatsApp in general is fine. But every photo I take in the app is fuzzy; and more zoomed in than my normal photos app. It’s like they are putting camera in video mode and taking a screenshot. I guess this is part of their cross platform library but still, I wish it would let the camera app use more native and high quality functionality., , Additionally, it’s wayyy too easy to send things to the wrong person. You can’t remove people from “recently contacted” or “frequently contacted” prompts around iOS for sharing. I’m terrified I will send my girlfriends brother something immodest because his name shows above hers even though our chat volumes are way different., , WhatsApp is a globally loved tool but has some pretty strange UX issues given its financial backer and experienced staff. I will continue to use it as most of the world doesn’t have iMessage; but if they did; I don’t think I’d miss the WhatsApp app that much. Output: Camera - quality - negative, Interface - usability - negative $$$

Requested access to photos

I had a pop up from WhatsApp requesting access to all photos. I can't even remember the last time I used the app (it has been over a year) and at the time the pop up was displayed I was browsing in Safari. Since I didn't expect the pop up I mindlessly clicked Allow and then immediately went into settings to revoke all photos access. WhatsApp should not be requesting access to all photos out of the blue., , I'm giving 4 stars because the app worked fine as far as I remember. I wanted to report the issue to WhatsApp but have not found a way to do that so am attempting to let somebody know by writing a review. I'll probably delete the app now though to avoid future occurrences. It makes me suspicious of what it could possibly be doing in the background without my knowledge because I didn't do anything that should result in WhatsApp wanting access to my photos.

Functionality

Access request

Negative

Functionality - Access request - Negative

### USER:Requested access to photos, I had a pop up from WhatsApp requesting access to all photos. I can't even remember the last time I used the app (it has been over a year) and at the time the pop up was displayed I was browsing in Safari. Since I didn't expect the pop up I mindlessly clicked Allow and then immediately went into settings to revoke all photos access. WhatsApp should not be requesting access to all photos out of the blue., , I'm giving 4 stars because the app worked fine as far as I remember. I wanted to report the issue to WhatsApp but have not found a way to do that so am attempting to let somebody know by writing a review. I'll probably delete the app now though to avoid future occurrences. It makes me suspicious of what it could possibly be doing in the background without my knowledge because I didn't do anything that should result in WhatsApp wanting access to my photos. ### ASSISTANT: Functionality - Access request - Negative )))

### Review: title: Requested access to photos, content: I had a pop up from WhatsApp requesting access to all photos. I can't even remember the last time I used the app (it has been over a year) and at the time the pop up was displayed I was browsing in Safari. Since I didn't expect the pop up I mindlessly clicked Allow and then immediately went into settings to revoke all photos access. WhatsApp should not be requesting access to all photos out of the blue., , I'm giving 4 stars because the app worked fine as far as I remember. I wanted to report the issue to WhatsApp but have not found a way to do that so am attempting to let somebody know by writing a review. I'll probably delete the app now though to avoid future occurrences. It makes me suspicious of what it could possibly be doing in the background without my knowledge because I didn't do anything that should result in WhatsApp wanting access to my photos. ### Analysis: categories: Functionality, aspects: Access request, sentiments: Negative )))

### Review: title: Requested access to photos, content: I had a pop up from WhatsApp requesting access to all photos. I can't even remember the last time I used the app (it has been over a year) and at the time the pop up was displayed I was browsing in Safari. Since I didn't expect the pop up I mindlessly clicked Allow and then immediately went into settings to revoke all photos access. WhatsApp should not be requesting access to all photos out of the blue., , I'm giving 4 stars because the app worked fine as far as I remember. I wanted to report the issue to WhatsApp but have not found a way to do that so am attempting to let somebody know by writing a review. I'll probably delete the app now though to avoid future occurrences. It makes me suspicious of what it could possibly be doing in the background without my knowledge because I didn't do anything that should result in WhatsApp wanting access to my photos. ### Analysis: categories: (Functionality) aspects: (Access request) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Requested access to photos, I had a pop up from WhatsApp requesting access to all photos. I can't even remember the last time I used the app (it has been over a year) and at the time the pop up was displayed I was browsing in Safari. Since I didn't expect the pop up I mindlessly clicked Allow and then immediately went into settings to revoke all photos access. WhatsApp should not be requesting access to all photos out of the blue., , I'm giving 4 stars because the app worked fine as far as I remember. I wanted to report the issue to WhatsApp but have not found a way to do that so am attempting to let somebody know by writing a review. I'll probably delete the app now though to avoid future occurrences. It makes me suspicious of what it could possibly be doing in the background without my knowledge because I didn't do anything that should result in WhatsApp wanting access to my photos. Output: Functionality - Access request - Negative $$$

The app doesn’t allow me to log in

I have been using a new phone for 2 months now. Since then, I can’t log in to WhatsApp. I tried to put my SIM card to my former phone, but WhatsApp doesn’t allow me to log in anymore neither. Since then, I’ve been using SMS and Messenger, but I’m thinking of downloading another app like Signal. It’s very annoying because I was using WhatsApp for many different reasons before. I contacted their customer service twice, but they were enable to tell me why it’s not working and they didn’t seem to care much. They were never rude or anything, quite the opposite, but they had no solution. It seems unbelievable for a company as big as WhatsApp to have some “beginner” issues and not being able/willing to fix them. Overall, I liked the app but I’m very disappointed and I’m going to move on another app.

Functionality, Functionality, Overall

Login, Customer service, N/A

Negative, Negative, Negative

Functionality - Login - Negative, Functionality - Customer service - Negative, Overall - N/A - Negative

### USER:The app doesn’t allow me to log in, I have been using a new phone for 2 months now. Since then, I can’t log in to WhatsApp. I tried to put my SIM card to my former phone, but WhatsApp doesn’t allow me to log in anymore neither. Since then, I’ve been using SMS and Messenger, but I’m thinking of downloading another app like Signal. It’s very annoying because I was using WhatsApp for many different reasons before. I contacted their customer service twice, but they were enable to tell me why it’s not working and they didn’t seem to care much. They were never rude or anything, quite the opposite, but they had no solution. It seems unbelievable for a company as big as WhatsApp to have some “beginner” issues and not being able/willing to fix them. Overall, I liked the app but I’m very disappointed and I’m going to move on another app. ### ASSISTANT: Functionality - Login - Negative, Functionality - Customer service - Negative, Overall - N/A - Negative )))

### Review: title: The app doesn’t allow me to log in, content: I have been using a new phone for 2 months now. Since then, I can’t log in to WhatsApp. I tried to put my SIM card to my former phone, but WhatsApp doesn’t allow me to log in anymore neither. Since then, I’ve been using SMS and Messenger, but I’m thinking of downloading another app like Signal. It’s very annoying because I was using WhatsApp for many different reasons before. I contacted their customer service twice, but they were enable to tell me why it’s not working and they didn’t seem to care much. They were never rude or anything, quite the opposite, but they had no solution. It seems unbelievable for a company as big as WhatsApp to have some “beginner” issues and not being able/willing to fix them. Overall, I liked the app but I’m very disappointed and I’m going to move on another app. ### Analysis: categories: Functionality, Functionality, Overall, aspects: Login, Customer service, N/A, sentiments: Negative, Negative, Negative )))

### Review: title: The app doesn’t allow me to log in, content: I have been using a new phone for 2 months now. Since then, I can’t log in to WhatsApp. I tried to put my SIM card to my former phone, but WhatsApp doesn’t allow me to log in anymore neither. Since then, I’ve been using SMS and Messenger, but I’m thinking of downloading another app like Signal. It’s very annoying because I was using WhatsApp for many different reasons before. I contacted their customer service twice, but they were enable to tell me why it’s not working and they didn’t seem to care much. They were never rude or anything, quite the opposite, but they had no solution. It seems unbelievable for a company as big as WhatsApp to have some “beginner” issues and not being able/willing to fix them. Overall, I liked the app but I’m very disappointed and I’m going to move on another app. ### Analysis: categories: (Functionality, Functionality, Overall) aspects: (Login, Customer service, N/A) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The app doesn’t allow me to log in, I have been using a new phone for 2 months now. Since then, I can’t log in to WhatsApp. I tried to put my SIM card to my former phone, but WhatsApp doesn’t allow me to log in anymore neither. Since then, I’ve been using SMS and Messenger, but I’m thinking of downloading another app like Signal. It’s very annoying because I was using WhatsApp for many different reasons before. I contacted their customer service twice, but they were enable to tell me why it’s not working and they didn’t seem to care much. They were never rude or anything, quite the opposite, but they had no solution. It seems unbelievable for a company as big as WhatsApp to have some “beginner” issues and not being able/willing to fix them. Overall, I liked the app but I’m very disappointed and I’m going to move on another app. Output: Functionality - Login - Negative, Functionality - Customer service - Negative, Overall - N/A - Negative $$$

Inconsistent signal

One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.

Functionality, Security

Signal, Data security

Negative, Negative

App-Review: ('Inconsistent signal', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative

### USER:Inconsistent signal, One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### ASSISTANT: App-Review: ('', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative )))

### Review: title: Inconsistent signal, content: One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### Analysis: categories: Functionality, Security, aspects: Signal, Data security, sentiments: Negative, Negative )))

### Review: title: Inconsistent signal, content: One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. ### Analysis: categories: (Functionality, Security) aspects: (Signal, Data security) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Inconsistent signal, One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. , , Another thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good. Output: App-Review: ('', ': ', 'One thing that bugs me about the WhatsApp is that the signal is inconsistent. For example, I will be chatting with someone, and then we start having delays in receiving responses from each other. Very frustrating!!! This has happened with more than one user. \n\nAnother thing is that one friend’s number was hacked. The person who hacked it began sending me threatening messages. I blocked and deleted him, but somehow he defeated the block and came back even more threatening. Again, I reported and blocked him. Please check the report from me. He is trying to extort me for money. I won’t respond (or pay). I blocked him again. It’s the account for “Mark” with a Nigerian prefix. The Italian and Dubai accounts are good.'), Functionality - Signal - Negative, Security - Data security - Negative $$$

Great app but...

I love this app! It’s very easy to learn and easy to use. But, when I’m calling someone, it always glitches. When I call someone and try to do something on my phone as well it always shuts off my phone for a second then comes back on to the call screen. It’s been happening to me with another app too. So I thought it was just my phone at first. But then, on other apps I use, it doesn’t crash like that. So, I thought it was not my phone. It’s always frustrating when I am texting someone else a photo while in a call with someone and I get sent back to the call screen. Please fix this. I really like and enjoy the app so I was kinda bummed that the app kept crashing. Keep on doing great work!

App Functionality, App Functionality, App Functionality

Calling, General, Texting

Negative, Positive, Negative

App Functionality - Calling - Negative, App Functionality - General - Positive, App Functionality - Texting - Negative

### USER:Great app but..., I love this app! It’s very easy to learn and easy to use. But, when I’m calling someone, it always glitches. When I call someone and try to do something on my phone as well it always shuts off my phone for a second then comes back on to the call screen. It’s been happening to me with another app too. So I thought it was just my phone at first. But then, on other apps I use, it doesn’t crash like that. So, I thought it was not my phone. It’s always frustrating when I am texting someone else a photo while in a call with someone and I get sent back to the call screen. Please fix this. I really like and enjoy the app so I was kinda bummed that the app kept crashing. Keep on doing great work! ### ASSISTANT: App Functionality - Calling - Negative, App Functionality - General - Positive, App Functionality - Texting - Negative )))

### Review: title: Great app but..., content: I love this app! It’s very easy to learn and easy to use. But, when I’m calling someone, it always glitches. When I call someone and try to do something on my phone as well it always shuts off my phone for a second then comes back on to the call screen. It’s been happening to me with another app too. So I thought it was just my phone at first. But then, on other apps I use, it doesn’t crash like that. So, I thought it was not my phone. It’s always frustrating when I am texting someone else a photo while in a call with someone and I get sent back to the call screen. Please fix this. I really like and enjoy the app so I was kinda bummed that the app kept crashing. Keep on doing great work! ### Analysis: categories: App Functionality, App Functionality, App Functionality, aspects: Calling, General, Texting, sentiments: Negative, Positive, Negative )))

### Review: title: Great app but..., content: I love this app! It’s very easy to learn and easy to use. But, when I’m calling someone, it always glitches. When I call someone and try to do something on my phone as well it always shuts off my phone for a second then comes back on to the call screen. It’s been happening to me with another app too. So I thought it was just my phone at first. But then, on other apps I use, it doesn’t crash like that. So, I thought it was not my phone. It’s always frustrating when I am texting someone else a photo while in a call with someone and I get sent back to the call screen. Please fix this. I really like and enjoy the app so I was kinda bummed that the app kept crashing. Keep on doing great work! ### Analysis: categories: (App Functionality, App Functionality, App Functionality) aspects: (Calling, General, Texting) sentiments: (Negative, Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Great app but..., I love this app! It’s very easy to learn and easy to use. But, when I’m calling someone, it always glitches. When I call someone and try to do something on my phone as well it always shuts off my phone for a second then comes back on to the call screen. It’s been happening to me with another app too. So I thought it was just my phone at first. But then, on other apps I use, it doesn’t crash like that. So, I thought it was not my phone. It’s always frustrating when I am texting someone else a photo while in a call with someone and I get sent back to the call screen. Please fix this. I really like and enjoy the app so I was kinda bummed that the app kept crashing. Keep on doing great work! Output: App Functionality - Calling - Negative, App Functionality - General - Positive, App Functionality - Texting - Negative $$$

The new WhatsApp’s update

Because they removed the option to see when a person goes online or when they read the messages and go upstairs is writing? , , Because if Messenger and Instagram Snapchat and most Social Networks have it because Facebook WhatsApp's and Instagram owner remove that option from WhatsApp's, please do not return as normal the option to see when you connect or when not and when they write why not It is fair that Messenger and Instagram and most networks have that option for many years and now that WhatsApp's takes years now come to remove that option I know that there are people who wanted that option but there are people who do not and I am not saying this because I am toxic or something I say so because people misinterpret things.

App

Message Read Status

Negative

App - Message Read Status - Negative

### USER:The new WhatsApp’s update, Because they removed the option to see when a person goes online or when they read the messages and go upstairs is writing? , , Because if Messenger and Instagram Snapchat and most Social Networks have it because Facebook WhatsApp's and Instagram owner remove that option from WhatsApp's, please do not return as normal the option to see when you connect or when not and when they write why not It is fair that Messenger and Instagram and most networks have that option for many years and now that WhatsApp's takes years now come to remove that option I know that there are people who wanted that option but there are people who do not and I am not saying this because I am toxic or something I say so because people misinterpret things. ### ASSISTANT: App - Message Read Status - Negative )))

### Review: title: The new WhatsApp’s update, content: Because they removed the option to see when a person goes online or when they read the messages and go upstairs is writing? , , Because if Messenger and Instagram Snapchat and most Social Networks have it because Facebook WhatsApp's and Instagram owner remove that option from WhatsApp's, please do not return as normal the option to see when you connect or when not and when they write why not It is fair that Messenger and Instagram and most networks have that option for many years and now that WhatsApp's takes years now come to remove that option I know that there are people who wanted that option but there are people who do not and I am not saying this because I am toxic or something I say so because people misinterpret things. ### Analysis: categories: App, aspects: Message Read Status, sentiments: Negative )))

### Review: title: The new WhatsApp’s update, content: Because they removed the option to see when a person goes online or when they read the messages and go upstairs is writing? , , Because if Messenger and Instagram Snapchat and most Social Networks have it because Facebook WhatsApp's and Instagram owner remove that option from WhatsApp's, please do not return as normal the option to see when you connect or when not and when they write why not It is fair that Messenger and Instagram and most networks have that option for many years and now that WhatsApp's takes years now come to remove that option I know that there are people who wanted that option but there are people who do not and I am not saying this because I am toxic or something I say so because people misinterpret things. ### Analysis: categories: (App) aspects: (Message Read Status) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: The new WhatsApp’s update, Because they removed the option to see when a person goes online or when they read the messages and go upstairs is writing? , , Because if Messenger and Instagram Snapchat and most Social Networks have it because Facebook WhatsApp's and Instagram owner remove that option from WhatsApp's, please do not return as normal the option to see when you connect or when not and when they write why not It is fair that Messenger and Instagram and most networks have that option for many years and now that WhatsApp's takes years now come to remove that option I know that there are people who wanted that option but there are people who do not and I am not saying this because I am toxic or something I say so because people misinterpret things. Output: App - Message Read Status - Negative $$$

Whatsapp keeps blocking my account everyday for no reason

My WhatsApp account has been blocked since 3 hours. I don't understand why. This has happened yesterday also and was restored back after almost 8 hours. I am clueless what is wrong. I have checked with apple and my service provider. I have been using WhatsApp since ages. Never faced anything like this before. I have NEVER violated any WhatsApp policy terms and conditions. They are saying contact WhatsApp as it is 100% WhatsApp issue. GIVE ME THE REASON WHY IT IS BANNING AND PROVIDE A PERMANENT SOLUTION FOR THE SAME. I CANNOT TOLERATE THIS UNETHICAL BEHAVIOR WHICH IS MAKING MY LIFE VERY INCONVENIENT DUE TO THIS PROBLEM. WHATSAPP ALSO DOES NOT RESPOND BACK TO ANY EMAILS WHICH IS COMPLETELY UNFAIR AND REALLY FRUSTRATING. THERE IS NO CUSTOMER SERVICE PHONE NUMBER THAT I CAN REACH OUT TO. I NEED RESOLUTION RIGHT NOW. PLEASE DO TAKE THIS SERIOUSLY.

Communication

Responsiveness

negative

Communication - Responsiveness - negative

### USER:Whatsapp keeps blocking my account everyday for no reason, My WhatsApp account has been blocked since 3 hours. I don't understand why. This has happened yesterday also and was restored back after almost 8 hours. I am clueless what is wrong. I have checked with apple and my service provider. I have been using WhatsApp since ages. Never faced anything like this before. I have NEVER violated any WhatsApp policy terms and conditions. They are saying contact WhatsApp as it is 100% WhatsApp issue. GIVE ME THE REASON WHY IT IS BANNING AND PROVIDE A PERMANENT SOLUTION FOR THE SAME. I CANNOT TOLERATE THIS UNETHICAL BEHAVIOR WHICH IS MAKING MY LIFE VERY INCONVENIENT DUE TO THIS PROBLEM. WHATSAPP ALSO DOES NOT RESPOND BACK TO ANY EMAILS WHICH IS COMPLETELY UNFAIR AND REALLY FRUSTRATING. THERE IS NO CUSTOMER SERVICE PHONE NUMBER THAT I CAN REACH OUT TO. I NEED RESOLUTION RIGHT NOW. PLEASE DO TAKE THIS SERIOUSLY. ### ASSISTANT: Communication - Responsiveness - negative )))

### Review: title: Whatsapp keeps blocking my account everyday for no reason, content: My WhatsApp account has been blocked since 3 hours. I don't understand why. This has happened yesterday also and was restored back after almost 8 hours. I am clueless what is wrong. I have checked with apple and my service provider. I have been using WhatsApp since ages. Never faced anything like this before. I have NEVER violated any WhatsApp policy terms and conditions. They are saying contact WhatsApp as it is 100% WhatsApp issue. GIVE ME THE REASON WHY IT IS BANNING AND PROVIDE A PERMANENT SOLUTION FOR THE SAME. I CANNOT TOLERATE THIS UNETHICAL BEHAVIOR WHICH IS MAKING MY LIFE VERY INCONVENIENT DUE TO THIS PROBLEM. WHATSAPP ALSO DOES NOT RESPOND BACK TO ANY EMAILS WHICH IS COMPLETELY UNFAIR AND REALLY FRUSTRATING. THERE IS NO CUSTOMER SERVICE PHONE NUMBER THAT I CAN REACH OUT TO. I NEED RESOLUTION RIGHT NOW. PLEASE DO TAKE THIS SERIOUSLY. ### Analysis: categories: Communication, aspects: Responsiveness, sentiments: negative )))

### Review: title: Whatsapp keeps blocking my account everyday for no reason, content: My WhatsApp account has been blocked since 3 hours. I don't understand why. This has happened yesterday also and was restored back after almost 8 hours. I am clueless what is wrong. I have checked with apple and my service provider. I have been using WhatsApp since ages. Never faced anything like this before. I have NEVER violated any WhatsApp policy terms and conditions. They are saying contact WhatsApp as it is 100% WhatsApp issue. GIVE ME THE REASON WHY IT IS BANNING AND PROVIDE A PERMANENT SOLUTION FOR THE SAME. I CANNOT TOLERATE THIS UNETHICAL BEHAVIOR WHICH IS MAKING MY LIFE VERY INCONVENIENT DUE TO THIS PROBLEM. WHATSAPP ALSO DOES NOT RESPOND BACK TO ANY EMAILS WHICH IS COMPLETELY UNFAIR AND REALLY FRUSTRATING. THERE IS NO CUSTOMER SERVICE PHONE NUMBER THAT I CAN REACH OUT TO. I NEED RESOLUTION RIGHT NOW. PLEASE DO TAKE THIS SERIOUSLY. ### Analysis: categories: (Communication) aspects: (Responsiveness) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Whatsapp keeps blocking my account everyday for no reason, My WhatsApp account has been blocked since 3 hours. I don't understand why. This has happened yesterday also and was restored back after almost 8 hours. I am clueless what is wrong. I have checked with apple and my service provider. I have been using WhatsApp since ages. Never faced anything like this before. I have NEVER violated any WhatsApp policy terms and conditions. They are saying contact WhatsApp as it is 100% WhatsApp issue. GIVE ME THE REASON WHY IT IS BANNING AND PROVIDE A PERMANENT SOLUTION FOR THE SAME. I CANNOT TOLERATE THIS UNETHICAL BEHAVIOR WHICH IS MAKING MY LIFE VERY INCONVENIENT DUE TO THIS PROBLEM. WHATSAPP ALSO DOES NOT RESPOND BACK TO ANY EMAILS WHICH IS COMPLETELY UNFAIR AND REALLY FRUSTRATING. THERE IS NO CUSTOMER SERVICE PHONE NUMBER THAT I CAN REACH OUT TO. I NEED RESOLUTION RIGHT NOW. PLEASE DO TAKE THIS SERIOUSLY. Output: Communication - Responsiveness - negative $$$

Love it but stressed out 🙏🏻

I love WhatsApp because I do almost everything through it I take care of my mom and all of her house and my aunt and their medical exams and doctors a lot of persons … so I have to be communicated all the time 24/7 because I travel most of the time🙏🏻, But when I had to make some changes to my iPhone it didn’t download the last back up it took a lot of days and effort of people trying to help me to download my WhatsApp and when they finally downloaded it it only took the backup made en November 2022 so how can this be, OMG you can’t imagine how much stress this has given me I hope they can find a solution for this never happens again 🙏🏻

Communication

Accessibility

Negative

Communication - Accessibility - Negative

### USER:Love it but stressed out 🙏🏻, I love WhatsApp because I do almost everything through it I take care of my mom and all of her house and my aunt and their medical exams and doctors a lot of persons … so I have to be communicated all the time 24/7 because I travel most of the time🙏🏻, But when I had to make some changes to my iPhone it didn’t download the last back up it took a lot of days and effort of people trying to help me to download my WhatsApp and when they finally downloaded it it only took the backup made en November 2022 so how can this be, OMG you can’t imagine how much stress this has given me I hope they can find a solution for this never happens again 🙏🏻 ### ASSISTANT: Communication - Accessibility - Negative )))

### Review: title: Love it but stressed out 🙏🏻, content: I love WhatsApp because I do almost everything through it I take care of my mom and all of her house and my aunt and their medical exams and doctors a lot of persons … so I have to be communicated all the time 24/7 because I travel most of the time🙏🏻, But when I had to make some changes to my iPhone it didn’t download the last back up it took a lot of days and effort of people trying to help me to download my WhatsApp and when they finally downloaded it it only took the backup made en November 2022 so how can this be, OMG you can’t imagine how much stress this has given me I hope they can find a solution for this never happens again 🙏🏻 ### Analysis: categories: Communication, aspects: Accessibility, sentiments: Negative )))

### Review: title: Love it but stressed out 🙏🏻, content: I love WhatsApp because I do almost everything through it I take care of my mom and all of her house and my aunt and their medical exams and doctors a lot of persons … so I have to be communicated all the time 24/7 because I travel most of the time🙏🏻, But when I had to make some changes to my iPhone it didn’t download the last back up it took a lot of days and effort of people trying to help me to download my WhatsApp and when they finally downloaded it it only took the backup made en November 2022 so how can this be, OMG you can’t imagine how much stress this has given me I hope they can find a solution for this never happens again 🙏🏻 ### Analysis: categories: (Communication) aspects: (Accessibility) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Love it but stressed out 🙏🏻, I love WhatsApp because I do almost everything through it I take care of my mom and all of her house and my aunt and their medical exams and doctors a lot of persons … so I have to be communicated all the time 24/7 because I travel most of the time🙏🏻, But when I had to make some changes to my iPhone it didn’t download the last back up it took a lot of days and effort of people trying to help me to download my WhatsApp and when they finally downloaded it it only took the backup made en November 2022 so how can this be, OMG you can’t imagine how much stress this has given me I hope they can find a solution for this never happens again 🙏🏻 Output: Communication - Accessibility - Negative $$$

WhatsApp freezing on iPhone X

recently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then, putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even, successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the, next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them.

App, App

Usability, Functionality

Negative, Negative

App - Usability - Negative, App - Functionality - Negative

### USER:WhatsApp freezing on iPhone X, recently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then, putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even, successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the, next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them. ### ASSISTANT: App - Usability - Negative, App - Functionality - Negative )))

### Review: title: WhatsApp freezing on iPhone X, content: recently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then, putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even, successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the, next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them. ### Analysis: categories: App, App, aspects: Usability, Functionality, sentiments: Negative, Negative )))

### Review: title: WhatsApp freezing on iPhone X, content: recently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then, putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even, successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the, next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them. ### Analysis: categories: (App, App) aspects: (Usability, Functionality) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp freezing on iPhone X, recently I've been having some trouble with it on my iPhone X. It freezes once I open it and no matter how long I wait for, it doesn't unfreeze. Force quitting the app, restarting my phone of powering the phone off then, putting it back on after some time doesn't help. sometimes have a few seconds after relaunching it to move around before it freezes again and that It helped me resolve it the first time it happened by deleting over 40 GB of media from chats. Now it's started freezing on launch again and I can't even, successfully delete any media from my WhatsApp to try to fix it. have a lit of free space on my phone by the way, so I'm not sure what the cause is. It happens so suddenly. One moment I'm using it, the, next moment, it won't work no matter what. still see the notifications from messages coming in, but can't do anything about them. Output: App - Usability - Negative, App - Functionality - Negative $$$

Giving up on WhatsApp

Sadly, after trying to recover my “stolen” “hacked” WhatsApp account, which I had for a long time, I’m simply giving up, I’m going to let go on the trust in nice I had on the app, because I might have overestimated, and it’s just an app, it ain’t easy, because there was stored, along with some stupid stuff I used to receive and forward with some friends, there was some good old memories that I know will be gone soon, I guess is part of life, you have to let the bad go, and get the good one come.

Protection

Security

Negative

Protection - Security - Negative

### USER:Giving up on WhatsApp, Sadly, after trying to recover my “stolen” “hacked” WhatsApp account, which I had for a long time, I’m simply giving up, I’m going to let go on the trust in nice I had on the app, because I might have overestimated, and it’s just an app, it ain’t easy, because there was stored, along with some stupid stuff I used to receive and forward with some friends, there was some good old memories that I know will be gone soon, I guess is part of life, you have to let the bad go, and get the good one come. ### ASSISTANT: Protection - Security - Negative )))

### Review: title: Giving up on WhatsApp, content: Sadly, after trying to recover my “stolen” “hacked” WhatsApp account, which I had for a long time, I’m simply giving up, I’m going to let go on the trust in nice I had on the app, because I might have overestimated, and it’s just an app, it ain’t easy, because there was stored, along with some stupid stuff I used to receive and forward with some friends, there was some good old memories that I know will be gone soon, I guess is part of life, you have to let the bad go, and get the good one come. ### Analysis: categories: Protection, aspects: Security, sentiments: Negative )))

### Review: title: Giving up on WhatsApp, content: Sadly, after trying to recover my “stolen” “hacked” WhatsApp account, which I had for a long time, I’m simply giving up, I’m going to let go on the trust in nice I had on the app, because I might have overestimated, and it’s just an app, it ain’t easy, because there was stored, along with some stupid stuff I used to receive and forward with some friends, there was some good old memories that I know will be gone soon, I guess is part of life, you have to let the bad go, and get the good one come. ### Analysis: categories: (Protection) aspects: (Security) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Giving up on WhatsApp, Sadly, after trying to recover my “stolen” “hacked” WhatsApp account, which I had for a long time, I’m simply giving up, I’m going to let go on the trust in nice I had on the app, because I might have overestimated, and it’s just an app, it ain’t easy, because there was stored, along with some stupid stuff I used to receive and forward with some friends, there was some good old memories that I know will be gone soon, I guess is part of life, you have to let the bad go, and get the good one come. Output: Protection - Security - Negative $$$

WhatsApp made our international move amazing!

I didn’t use WhatsApp until my family of four moved to Mexico City four years ago. I can’t imagine my life without it. It is a comfort being able to communicate with loved in the States and my fellow church member here as well as with the school my sons attend. It is the reliable and speediest way to get information and to get in touch immediately after the regularly occurring Earthquakes here and as well as needed referrals for needed services and tourist information from our US Embassy groups. What a great invention! Mil gracias. ❤️💛💙

Communication, Communication, Communication

Communication, Speed, Reliability

positive, positive, positive

Communication - Communication - positive, Communication - Speed - positive, Communication - Reliability - positive

### USER:WhatsApp made our international move amazing!, I didn’t use WhatsApp until my family of four moved to Mexico City four years ago. I can’t imagine my life without it. It is a comfort being able to communicate with loved in the States and my fellow church member here as well as with the school my sons attend. It is the reliable and speediest way to get information and to get in touch immediately after the regularly occurring Earthquakes here and as well as needed referrals for needed services and tourist information from our US Embassy groups. What a great invention! Mil gracias. ❤️💛💙 ### ASSISTANT: Communication - Communication - positive, Communication - Speed - positive, Communication - Reliability - positive )))

### Review: title: WhatsApp made our international move amazing!, content: I didn’t use WhatsApp until my family of four moved to Mexico City four years ago. I can’t imagine my life without it. It is a comfort being able to communicate with loved in the States and my fellow church member here as well as with the school my sons attend. It is the reliable and speediest way to get information and to get in touch immediately after the regularly occurring Earthquakes here and as well as needed referrals for needed services and tourist information from our US Embassy groups. What a great invention! Mil gracias. ❤️💛💙 ### Analysis: categories: Communication, Communication, Communication, aspects: Communication, Speed, Reliability, sentiments: positive, positive, positive )))

### Review: title: WhatsApp made our international move amazing!, content: I didn’t use WhatsApp until my family of four moved to Mexico City four years ago. I can’t imagine my life without it. It is a comfort being able to communicate with loved in the States and my fellow church member here as well as with the school my sons attend. It is the reliable and speediest way to get information and to get in touch immediately after the regularly occurring Earthquakes here and as well as needed referrals for needed services and tourist information from our US Embassy groups. What a great invention! Mil gracias. ❤️💛💙 ### Analysis: categories: (Communication, Communication, Communication) aspects: (Communication, Speed, Reliability) sentiments: (positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp made our international move amazing!, I didn’t use WhatsApp until my family of four moved to Mexico City four years ago. I can’t imagine my life without it. It is a comfort being able to communicate with loved in the States and my fellow church member here as well as with the school my sons attend. It is the reliable and speediest way to get information and to get in touch immediately after the regularly occurring Earthquakes here and as well as needed referrals for needed services and tourist information from our US Embassy groups. What a great invention! Mil gracias. ❤️💛💙 Output: Communication - Communication - positive, Communication - Speed - positive, Communication - Reliability - positive $$$

Crap for iPhone. Phone keeps ringing or vibrating but no UI displayed to respond.

Though I face many issues with WhatsApp on iPhone. But this one is a major headache. I get WhatsApp call and the phone keeps ringing and vibrating. No matter the phone is locked or unlocked. WhatsApp is in foreground or background. I don’t see any UI which displays the incoming call. I can’t silence it either. And the cherry on top is I will never get to know who tried to call me cause it does not get recorded on call history as well. Earlier it was a rare case scenario but recently it has been almost a daily occurrence. Today morning it happened continuously for all my 4-5 calls. That too on a time interval. Fix it ASAP.

App, App

Interface, Bug/Glitch

Negative, Negative

App - Interface - Negative, App - Bug/Glitch - Negative

### USER:Crap for iPhone. Phone keeps ringing or vibrating but no UI displayed to respond., Though I face many issues with WhatsApp on iPhone. But this one is a major headache. I get WhatsApp call and the phone keeps ringing and vibrating. No matter the phone is locked or unlocked. WhatsApp is in foreground or background. I don’t see any UI which displays the incoming call. I can’t silence it either. And the cherry on top is I will never get to know who tried to call me cause it does not get recorded on call history as well. Earlier it was a rare case scenario but recently it has been almost a daily occurrence. Today morning it happened continuously for all my 4-5 calls. That too on a time interval. Fix it ASAP. ### ASSISTANT: App - Interface - Negative, App - Bug/Glitch - Negative )))

### Review: title: Crap for iPhone. Phone keeps ringing or vibrating but no UI displayed to respond., content: Though I face many issues with WhatsApp on iPhone. But this one is a major headache. I get WhatsApp call and the phone keeps ringing and vibrating. No matter the phone is locked or unlocked. WhatsApp is in foreground or background. I don’t see any UI which displays the incoming call. I can’t silence it either. And the cherry on top is I will never get to know who tried to call me cause it does not get recorded on call history as well. Earlier it was a rare case scenario but recently it has been almost a daily occurrence. Today morning it happened continuously for all my 4-5 calls. That too on a time interval. Fix it ASAP. ### Analysis: categories: App, App, aspects: Interface, Bug/Glitch, sentiments: Negative, Negative )))

### Review: title: Crap for iPhone. Phone keeps ringing or vibrating but no UI displayed to respond., content: Though I face many issues with WhatsApp on iPhone. But this one is a major headache. I get WhatsApp call and the phone keeps ringing and vibrating. No matter the phone is locked or unlocked. WhatsApp is in foreground or background. I don’t see any UI which displays the incoming call. I can’t silence it either. And the cherry on top is I will never get to know who tried to call me cause it does not get recorded on call history as well. Earlier it was a rare case scenario but recently it has been almost a daily occurrence. Today morning it happened continuously for all my 4-5 calls. That too on a time interval. Fix it ASAP. ### Analysis: categories: (App, App) aspects: (Interface, Bug/Glitch) sentiments: (Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Crap for iPhone. Phone keeps ringing or vibrating but no UI displayed to respond., Though I face many issues with WhatsApp on iPhone. But this one is a major headache. I get WhatsApp call and the phone keeps ringing and vibrating. No matter the phone is locked or unlocked. WhatsApp is in foreground or background. I don’t see any UI which displays the incoming call. I can’t silence it either. And the cherry on top is I will never get to know who tried to call me cause it does not get recorded on call history as well. Earlier it was a rare case scenario but recently it has been almost a daily occurrence. Today morning it happened continuously for all my 4-5 calls. That too on a time interval. Fix it ASAP. Output: App - Interface - Negative, App - Bug/Glitch - Negative $$$

About account blocking without any reason

The worst part of WhatsApp messenger is like blocking accounts without any reason and just forwarding messages is crime are what this is my second time account blocking., Hello team my what’s app messenger is again blocked because I’m doing spam. what is it I haven’t involved any kind of spam’s and I’m not forwarding any messages and spam information why you guys doing this to a genuine account and one of my friend forwarded to me one message that is regarding student accommodation without verification how can you just block your account please don’t not repeat this thing because we are international students we'll have a lot more data numbers and messages because of this unnecessary issue blocked my account please retrieve it as soon as possible and do not repeat this, Thanks and regards , Gali Kumar Naidu

Communication, Communication, Communication

Blocking, Forwarding, Spam

negative, negative, negative

Communication - Blocking - negative, Communication - Forwarding - negative, Communication - Spam - negative

### USER:About account blocking without any reason, The worst part of WhatsApp messenger is like blocking accounts without any reason and just forwarding messages is crime are what this is my second time account blocking., Hello team my what’s app messenger is again blocked because I’m doing spam. what is it I haven’t involved any kind of spam’s and I’m not forwarding any messages and spam information why you guys doing this to a genuine account and one of my friend forwarded to me one message that is regarding student accommodation without verification how can you just block your account please don’t not repeat this thing because we are international students we'll have a lot more data numbers and messages because of this unnecessary issue blocked my account please retrieve it as soon as possible and do not repeat this, Thanks and regards , Gali Kumar Naidu ### ASSISTANT: Communication - Blocking - negative, Communication - Forwarding - negative, Communication - Spam - negative )))

### Review: title: About account blocking without any reason, content: The worst part of WhatsApp messenger is like blocking accounts without any reason and just forwarding messages is crime are what this is my second time account blocking., Hello team my what’s app messenger is again blocked because I’m doing spam. what is it I haven’t involved any kind of spam’s and I’m not forwarding any messages and spam information why you guys doing this to a genuine account and one of my friend forwarded to me one message that is regarding student accommodation without verification how can you just block your account please don’t not repeat this thing because we are international students we'll have a lot more data numbers and messages because of this unnecessary issue blocked my account please retrieve it as soon as possible and do not repeat this, Thanks and regards , Gali Kumar Naidu ### Analysis: categories: Communication, Communication, Communication, aspects: Blocking, Forwarding, Spam, sentiments: negative, negative, negative )))

### Review: title: About account blocking without any reason, content: The worst part of WhatsApp messenger is like blocking accounts without any reason and just forwarding messages is crime are what this is my second time account blocking., Hello team my what’s app messenger is again blocked because I’m doing spam. what is it I haven’t involved any kind of spam’s and I’m not forwarding any messages and spam information why you guys doing this to a genuine account and one of my friend forwarded to me one message that is regarding student accommodation without verification how can you just block your account please don’t not repeat this thing because we are international students we'll have a lot more data numbers and messages because of this unnecessary issue blocked my account please retrieve it as soon as possible and do not repeat this, Thanks and regards , Gali Kumar Naidu ### Analysis: categories: (Communication, Communication, Communication) aspects: (Blocking, Forwarding, Spam) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: About account blocking without any reason, The worst part of WhatsApp messenger is like blocking accounts without any reason and just forwarding messages is crime are what this is my second time account blocking., Hello team my what’s app messenger is again blocked because I’m doing spam. what is it I haven’t involved any kind of spam’s and I’m not forwarding any messages and spam information why you guys doing this to a genuine account and one of my friend forwarded to me one message that is regarding student accommodation without verification how can you just block your account please don’t not repeat this thing because we are international students we'll have a lot more data numbers and messages because of this unnecessary issue blocked my account please retrieve it as soon as possible and do not repeat this, Thanks and regards , Gali Kumar Naidu Output: Communication - Blocking - negative, Communication - Forwarding - negative, Communication - Spam - negative $$$

Vague App, unsafe and too many one star ratings!

I downloaded WhatsApp again about a week ago! I remember when I had it a few years back the application was different, and everything was marked accordingly to easily navigate around the site! But it’s a whole lot different now, and everything is a whole lot, more vague than it was before! However, in reading these reviews on WhatsApp, which are for the most part, poor, and especially the safety concerns associated with this site! And that people have been banned for no reason! Especially one individual who was in a foreign country and needed that service, and in the middle of a very important circumstance at night was banned, for the sake of safety and concern, and the general consensus concerning the app itself as a risk and unsafe upon submitting this review I’m out of here, and I’m uninstalling the application upon adding this exclamation, mark!

App Usability, App Features, App Features, App Support

User Interface, Safety, Utility, Responsiveness

Negative, Negative, Negative, Negative

App Usability - User Interface - Negative, App Features - Safety - Negative, App Features - Utility - Negative, App Support - Responsiveness - Negative

### USER:Vague App, unsafe and too many one star ratings!, I downloaded WhatsApp again about a week ago! I remember when I had it a few years back the application was different, and everything was marked accordingly to easily navigate around the site! But it’s a whole lot different now, and everything is a whole lot, more vague than it was before! However, in reading these reviews on WhatsApp, which are for the most part, poor, and especially the safety concerns associated with this site! And that people have been banned for no reason! Especially one individual who was in a foreign country and needed that service, and in the middle of a very important circumstance at night was banned, for the sake of safety and concern, and the general consensus concerning the app itself as a risk and unsafe upon submitting this review I’m out of here, and I’m uninstalling the application upon adding this exclamation, mark! ### ASSISTANT: App Usability - User Interface - Negative, App Features - Safety - Negative, App Features - Utility - Negative, App Support - Responsiveness - Negative )))

### Review: title: Vague App, unsafe and too many one star ratings!, content: I downloaded WhatsApp again about a week ago! I remember when I had it a few years back the application was different, and everything was marked accordingly to easily navigate around the site! But it’s a whole lot different now, and everything is a whole lot, more vague than it was before! However, in reading these reviews on WhatsApp, which are for the most part, poor, and especially the safety concerns associated with this site! And that people have been banned for no reason! Especially one individual who was in a foreign country and needed that service, and in the middle of a very important circumstance at night was banned, for the sake of safety and concern, and the general consensus concerning the app itself as a risk and unsafe upon submitting this review I’m out of here, and I’m uninstalling the application upon adding this exclamation, mark! ### Analysis: categories: App Usability, App Features, App Features, App Support, aspects: User Interface, Safety, Utility, Responsiveness, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Vague App, unsafe and too many one star ratings!, content: I downloaded WhatsApp again about a week ago! I remember when I had it a few years back the application was different, and everything was marked accordingly to easily navigate around the site! But it’s a whole lot different now, and everything is a whole lot, more vague than it was before! However, in reading these reviews on WhatsApp, which are for the most part, poor, and especially the safety concerns associated with this site! And that people have been banned for no reason! Especially one individual who was in a foreign country and needed that service, and in the middle of a very important circumstance at night was banned, for the sake of safety and concern, and the general consensus concerning the app itself as a risk and unsafe upon submitting this review I’m out of here, and I’m uninstalling the application upon adding this exclamation, mark! ### Analysis: categories: (App Usability, App Features, App Features, App Support) aspects: (User Interface, Safety, Utility, Responsiveness) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Vague App, unsafe and too many one star ratings!, I downloaded WhatsApp again about a week ago! I remember when I had it a few years back the application was different, and everything was marked accordingly to easily navigate around the site! But it’s a whole lot different now, and everything is a whole lot, more vague than it was before! However, in reading these reviews on WhatsApp, which are for the most part, poor, and especially the safety concerns associated with this site! And that people have been banned for no reason! Especially one individual who was in a foreign country and needed that service, and in the middle of a very important circumstance at night was banned, for the sake of safety and concern, and the general consensus concerning the app itself as a risk and unsafe upon submitting this review I’m out of here, and I’m uninstalling the application upon adding this exclamation, mark! Output: App Usability - User Interface - Negative, App Features - Safety - Negative, App Features - Utility - Negative, App Support - Responsiveness - Negative $$$

Contacts don’t synchronize

Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts, there is no other means of initiating the first chat with them. Hence, I have to give my phone number to my contacts so they can send me the first message. , , I travel overseas quite often, therefore, I change SIM cards while abroad but I always maintain my original US based number associated with my WhatsApp account. So I know the issue is the programming of WhatsApp. , , Other than this issue, I am very happy and thankful to WhatsApp for proving this service.

Messaging

Synchronization

negative

Messaging - Synchronization - negative

### USER:Contacts don’t synchronize, Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts, there is no other means of initiating the first chat with them. Hence, I have to give my phone number to my contacts so they can send me the first message. , , I travel overseas quite often, therefore, I change SIM cards while abroad but I always maintain my original US based number associated with my WhatsApp account. So I know the issue is the programming of WhatsApp. , , Other than this issue, I am very happy and thankful to WhatsApp for proving this service. ### ASSISTANT: Messaging - Synchronization - negative )))

### Review: title: Contacts don’t synchronize, content: Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts, there is no other means of initiating the first chat with them. Hence, I have to give my phone number to my contacts so they can send me the first message. , , I travel overseas quite often, therefore, I change SIM cards while abroad but I always maintain my original US based number associated with my WhatsApp account. So I know the issue is the programming of WhatsApp. , , Other than this issue, I am very happy and thankful to WhatsApp for proving this service. ### Analysis: categories: Messaging, aspects: Synchronization, sentiments: negative )))

### Review: title: Contacts don’t synchronize, content: Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts, there is no other means of initiating the first chat with them. Hence, I have to give my phone number to my contacts so they can send me the first message. , , I travel overseas quite often, therefore, I change SIM cards while abroad but I always maintain my original US based number associated with my WhatsApp account. So I know the issue is the programming of WhatsApp. , , Other than this issue, I am very happy and thankful to WhatsApp for proving this service. ### Analysis: categories: (Messaging) aspects: (Synchronization) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Contacts don’t synchronize, Since January of this year (2019) my iPhone contacts are no longer synchronizing with WhatsApp. Irrespective of whether I add a new contact in my WhatsApp or my iPhone contact address book, the new contact name does not register in WhatsApp. Additionally, since this new contact does not register in my WhatsApp contacts, there is no other means of initiating the first chat with them. Hence, I have to give my phone number to my contacts so they can send me the first message. , , I travel overseas quite often, therefore, I change SIM cards while abroad but I always maintain my original US based number associated with my WhatsApp account. So I know the issue is the programming of WhatsApp. , , Other than this issue, I am very happy and thankful to WhatsApp for proving this service. Output: Messaging - Synchronization - negative $$$

WhatsApp- as it is used in business

“WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars

Business, Business, Business, Business

File Sharing, File Sharing, File Sharing, File Sharing

Positive, Positive, Positive, Positive

Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive

### USER:WhatsApp- as it is used in business, “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### ASSISTANT: Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive )))

### Review: title: WhatsApp- as it is used in business, content: “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### Analysis: categories: Business, Business, Business, Business, aspects: File Sharing, File Sharing, File Sharing, File Sharing, sentiments: Positive, Positive, Positive, Positive )))

### Review: title: WhatsApp- as it is used in business, content: “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars ### Analysis: categories: (Business, Business, Business, Business) aspects: (File Sharing, File Sharing, File Sharing, File Sharing) sentiments: (Positive, Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp- as it is used in business, “WhatsApp” provides a strong and diverse platform wherein large PDF files can easily be sent. This platform also allows large JPEG (picture) files along with video files. Instead of struggling to TEXT a large PDF file (which has to be uploaded page by page ) With “WhatsApp “ you can just drag and drop the file and still add a written narrative of the document forwarded. All in one bundle. Business contracts and pictures of the product being sold would take ages to cram through as TEXTs, with WhatsApp that can be rapidly and easily done., 5 stars Output: Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive, Business - File Sharing - Positive $$$

Best App ever !.

When you guys update , can you guys put the option wether you can turn off or turn on the checks in a conversation ? For instance if I’m talking to someone , but you don’t want to keep talking to them I can have the option to mute it , like they can only see that only 1 check has delivered when they send the message. , but still be able to talk to others , but just mute that particular conversation that you want , so when they send a message , it will only appear one check ✅ ... this app is the best app , I love the new updates , please continue to have awesome updates !.

App, App

Feature, Mute

Positive, Positive

App - Feature - Positive, App - Mute - Positive

### USER:Best App ever !., When you guys update , can you guys put the option wether you can turn off or turn on the checks in a conversation ? For instance if I’m talking to someone , but you don’t want to keep talking to them I can have the option to mute it , like they can only see that only 1 check has delivered when they send the message. , but still be able to talk to others , but just mute that particular conversation that you want , so when they send a message , it will only appear one check ✅ ... this app is the best app , I love the new updates , please continue to have awesome updates !. ### ASSISTANT: App - Feature - Positive, App - Mute - Positive )))

### Review: title: Best App ever !., content: When you guys update , can you guys put the option wether you can turn off or turn on the checks in a conversation ? For instance if I’m talking to someone , but you don’t want to keep talking to them I can have the option to mute it , like they can only see that only 1 check has delivered when they send the message. , but still be able to talk to others , but just mute that particular conversation that you want , so when they send a message , it will only appear one check ✅ ... this app is the best app , I love the new updates , please continue to have awesome updates !. ### Analysis: categories: App, App, aspects: Feature, Mute, sentiments: Positive, Positive )))

### Review: title: Best App ever !., content: When you guys update , can you guys put the option wether you can turn off or turn on the checks in a conversation ? For instance if I’m talking to someone , but you don’t want to keep talking to them I can have the option to mute it , like they can only see that only 1 check has delivered when they send the message. , but still be able to talk to others , but just mute that particular conversation that you want , so when they send a message , it will only appear one check ✅ ... this app is the best app , I love the new updates , please continue to have awesome updates !. ### Analysis: categories: (App, App) aspects: (Feature, Mute) sentiments: (Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Best App ever !., When you guys update , can you guys put the option wether you can turn off or turn on the checks in a conversation ? For instance if I’m talking to someone , but you don’t want to keep talking to them I can have the option to mute it , like they can only see that only 1 check has delivered when they send the message. , but still be able to talk to others , but just mute that particular conversation that you want , so when they send a message , it will only appear one check ✅ ... this app is the best app , I love the new updates , please continue to have awesome updates !. Output: App - Feature - Positive, App - Mute - Positive $$$

Use Signal Instead.

Do not use this app. It has not been secure since 2016. Facebook is collecting data from you and has access to all your messages. The “encryption” is just security theater because it is pointless if intercepted by Facebook before being encrypted and sent off. It is the same as yelling all your secrets before whispering them to the person you meant to quietly tell. Signal is actually secure and collects no data. They maintain a warrant canary and have been hit with multiple warrants that prove they have no messages or data on you. If you are not using Signal you are being spied on and sold off to companies as a product. They are collecting all your messages and selling them to any company willing to pay for access to facebooks data machine. Everything you ever sent or ever will send with this app will be collected and sold off because you are the product and there is absolutely no security in this app.

Security

Encryption

negative

Security - Encryption - negative

### USER:Use Signal Instead., Do not use this app. It has not been secure since 2016. Facebook is collecting data from you and has access to all your messages. The “encryption” is just security theater because it is pointless if intercepted by Facebook before being encrypted and sent off. It is the same as yelling all your secrets before whispering them to the person you meant to quietly tell. Signal is actually secure and collects no data. They maintain a warrant canary and have been hit with multiple warrants that prove they have no messages or data on you. If you are not using Signal you are being spied on and sold off to companies as a product. They are collecting all your messages and selling them to any company willing to pay for access to facebooks data machine. Everything you ever sent or ever will send with this app will be collected and sold off because you are the product and there is absolutely no security in this app. ### ASSISTANT: Security - Encryption - negative )))

### Review: title: Use Signal Instead., content: Do not use this app. It has not been secure since 2016. Facebook is collecting data from you and has access to all your messages. The “encryption” is just security theater because it is pointless if intercepted by Facebook before being encrypted and sent off. It is the same as yelling all your secrets before whispering them to the person you meant to quietly tell. Signal is actually secure and collects no data. They maintain a warrant canary and have been hit with multiple warrants that prove they have no messages or data on you. If you are not using Signal you are being spied on and sold off to companies as a product. They are collecting all your messages and selling them to any company willing to pay for access to facebooks data machine. Everything you ever sent or ever will send with this app will be collected and sold off because you are the product and there is absolutely no security in this app. ### Analysis: categories: Security, aspects: Encryption, sentiments: negative )))

### Review: title: Use Signal Instead., content: Do not use this app. It has not been secure since 2016. Facebook is collecting data from you and has access to all your messages. The “encryption” is just security theater because it is pointless if intercepted by Facebook before being encrypted and sent off. It is the same as yelling all your secrets before whispering them to the person you meant to quietly tell. Signal is actually secure and collects no data. They maintain a warrant canary and have been hit with multiple warrants that prove they have no messages or data on you. If you are not using Signal you are being spied on and sold off to companies as a product. They are collecting all your messages and selling them to any company willing to pay for access to facebooks data machine. Everything you ever sent or ever will send with this app will be collected and sold off because you are the product and there is absolutely no security in this app. ### Analysis: categories: (Security) aspects: (Encryption) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Use Signal Instead., Do not use this app. It has not been secure since 2016. Facebook is collecting data from you and has access to all your messages. The “encryption” is just security theater because it is pointless if intercepted by Facebook before being encrypted and sent off. It is the same as yelling all your secrets before whispering them to the person you meant to quietly tell. Signal is actually secure and collects no data. They maintain a warrant canary and have been hit with multiple warrants that prove they have no messages or data on you. If you are not using Signal you are being spied on and sold off to companies as a product. They are collecting all your messages and selling them to any company willing to pay for access to facebooks data machine. Everything you ever sent or ever will send with this app will be collected and sold off because you are the product and there is absolutely no security in this app. Output: Security - Encryption - negative $$$

CRASHES Answer All Of Us In THIS Review Chat

Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse!

WhatsApp

Functionality

Negative

App-Review: ('CRASHES Answer All Of Us In THIS Review Chat', ': ', 'Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse!'), WhatsApp - Functionality - Negative

### USER:CRASHES Answer All Of Us In THIS Review Chat, Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse! ### ASSISTANT: App-Review: ('', ': ', 'Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse!'), WhatsApp - Functionality - Negative )))

### Review: title: CRASHES Answer All Of Us In THIS Review Chat, content: Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse! ### Analysis: categories: WhatsApp, aspects: Functionality, sentiments: Negative )))

### Review: title: CRASHES Answer All Of Us In THIS Review Chat, content: Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse! ### Analysis: categories: (WhatsApp) aspects: (Functionality) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: CRASHES Answer All Of Us In THIS Review Chat, Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse! Output: App-Review: ('', ': ', 'Ever since your Community Announcement 📢 Groups and the chat groups they’ve bundled, WhatsApp freezes and crashes and difficult to Re open despite turning off my iPhone 10, but still: • WhatsApp freezes, • WhatsApp crashes, • Unable to launch/open WhatsApp, and/or it takes many tries after rebooting our phones once or twice+ as well as many, many, many launch attempts to re-open WhatsApp. • WhatsApp won’t back up anymore. • Fix it asap please. And fix it so that the Community Announcement 📢 groups stop freezing and crashing WhatsApp, as every time someone adds me to one, it takes hours to reopen WhatsApp! Please, please fix this! WhatsApp/Meta - Please be so kind to post a reply HERE with instructions for ALL of us to READ HERE how to fix the latest issues WhatsApp for ALL of us:l to see how to fix it. Your latest update made it worse!'), WhatsApp - Functionality - Negative $$$

Amazing, modern technology!

Right now I’m using the app for calling someone in French Polynesia, connecting with them from Central Coast, California in USA. For the most part it’s working very well but there are smaller islands where communication is all but impossible - – either the call won’t go through, or there is hideous noise and obnoxious beeping whereby you’re never sure if the call is still properly connected or not. But except for those inaccessible places, we have had great luck with making contact from Bora Bora, Riaatea, Papeete, etc. in the Tahitian region. I should mention that the traveling party is piloting a sailboat, so we are doubly amazed at being able to do successful ship-to-shore communication in most cases!

Connectivity, Connectivity

Connectivity, Connectivity

negative, positive

Connectivity - Connectivity - negative, Connectivity - Connectivity - positive

### USER:Amazing, modern technology!, Right now I’m using the app for calling someone in French Polynesia, connecting with them from Central Coast, California in USA. For the most part it’s working very well but there are smaller islands where communication is all but impossible - – either the call won’t go through, or there is hideous noise and obnoxious beeping whereby you’re never sure if the call is still properly connected or not. But except for those inaccessible places, we have had great luck with making contact from Bora Bora, Riaatea, Papeete, etc. in the Tahitian region. I should mention that the traveling party is piloting a sailboat, so we are doubly amazed at being able to do successful ship-to-shore communication in most cases! ### ASSISTANT: Connectivity - Connectivity - negative, Connectivity - Connectivity - positive )))

### Review: title: Amazing, modern technology!, content: Right now I’m using the app for calling someone in French Polynesia, connecting with them from Central Coast, California in USA. For the most part it’s working very well but there are smaller islands where communication is all but impossible - – either the call won’t go through, or there is hideous noise and obnoxious beeping whereby you’re never sure if the call is still properly connected or not. But except for those inaccessible places, we have had great luck with making contact from Bora Bora, Riaatea, Papeete, etc. in the Tahitian region. I should mention that the traveling party is piloting a sailboat, so we are doubly amazed at being able to do successful ship-to-shore communication in most cases! ### Analysis: categories: Connectivity, Connectivity, aspects: Connectivity, Connectivity, sentiments: negative, positive )))

### Review: title: Amazing, modern technology!, content: Right now I’m using the app for calling someone in French Polynesia, connecting with them from Central Coast, California in USA. For the most part it’s working very well but there are smaller islands where communication is all but impossible - – either the call won’t go through, or there is hideous noise and obnoxious beeping whereby you’re never sure if the call is still properly connected or not. But except for those inaccessible places, we have had great luck with making contact from Bora Bora, Riaatea, Papeete, etc. in the Tahitian region. I should mention that the traveling party is piloting a sailboat, so we are doubly amazed at being able to do successful ship-to-shore communication in most cases! ### Analysis: categories: (Connectivity, Connectivity) aspects: (Connectivity, Connectivity) sentiments: (negative, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Amazing, modern technology!, Right now I’m using the app for calling someone in French Polynesia, connecting with them from Central Coast, California in USA. For the most part it’s working very well but there are smaller islands where communication is all but impossible - – either the call won’t go through, or there is hideous noise and obnoxious beeping whereby you’re never sure if the call is still properly connected or not. But except for those inaccessible places, we have had great luck with making contact from Bora Bora, Riaatea, Papeete, etc. in the Tahitian region. I should mention that the traveling party is piloting a sailboat, so we are doubly amazed at being able to do successful ship-to-shore communication in most cases! Output: Connectivity - Connectivity - negative, Connectivity - Connectivity - positive $$$

加一點？

我希望我們可以像自由主題一樣改變綠色風格的顏色 , , - I wish they could change the style when you message someone the bar up top is green the whole message is green and it would be a pretty cute if possible feature if you could somehow make like multiple choice colours. I love this app over all 😊 I like the status I can show my family and friends what I’m doing instead calling them and stuff. I got to meet my new friends from American to Mexican and added there phone numbers here. I use to have we chat because I lived in Hong Kong for a year but living the in states now and being a citizen is amazing. Thank you so much developers 🫶🏻🌸 謝謝

App Features

Colours

Negative

App Features - Colours - Negative

### USER:加一點？, 我希望我們可以像自由主題一樣改變綠色風格的顏色 , , - I wish they could change the style when you message someone the bar up top is green the whole message is green and it would be a pretty cute if possible feature if you could somehow make like multiple choice colours. I love this app over all 😊 I like the status I can show my family and friends what I’m doing instead calling them and stuff. I got to meet my new friends from American to Mexican and added there phone numbers here. I use to have we chat because I lived in Hong Kong for a year but living the in states now and being a citizen is amazing. Thank you so much developers 🫶🏻🌸 謝謝 ### ASSISTANT: App Features - Colours - Negative )))

### Review: title: 加一點？, content: 我希望我們可以像自由主題一樣改變綠色風格的顏色 , , - I wish they could change the style when you message someone the bar up top is green the whole message is green and it would be a pretty cute if possible feature if you could somehow make like multiple choice colours. I love this app over all 😊 I like the status I can show my family and friends what I’m doing instead calling them and stuff. I got to meet my new friends from American to Mexican and added there phone numbers here. I use to have we chat because I lived in Hong Kong for a year but living the in states now and being a citizen is amazing. Thank you so much developers 🫶🏻🌸 謝謝 ### Analysis: categories: App Features, aspects: Colours, sentiments: Negative )))

### Review: title: 加一點？, content: 我希望我們可以像自由主題一樣改變綠色風格的顏色 , , - I wish they could change the style when you message someone the bar up top is green the whole message is green and it would be a pretty cute if possible feature if you could somehow make like multiple choice colours. I love this app over all 😊 I like the status I can show my family and friends what I’m doing instead calling them and stuff. I got to meet my new friends from American to Mexican and added there phone numbers here. I use to have we chat because I lived in Hong Kong for a year but living the in states now and being a citizen is amazing. Thank you so much developers 🫶🏻🌸 謝謝 ### Analysis: categories: (App Features) aspects: (Colours) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: 加一點？, 我希望我們可以像自由主題一樣改變綠色風格的顏色 , , - I wish they could change the style when you message someone the bar up top is green the whole message is green and it would be a pretty cute if possible feature if you could somehow make like multiple choice colours. I love this app over all 😊 I like the status I can show my family and friends what I’m doing instead calling them and stuff. I got to meet my new friends from American to Mexican and added there phone numbers here. I use to have we chat because I lived in Hong Kong for a year but living the in states now and being a citizen is amazing. Thank you so much developers 🫶🏻🌸 謝謝 Output: App Features - Colours - Negative $$$

Status Quality

The status feature of WhatsApp is a nightmare - from ruining the quality of pictures to messing up the audio of videos regardless of how long the clip is (30 seconds or less) it is just terrible. It would be great if you could add an audio to your status update - I have and seen other people too create an Instagram story to screen record then upload on WhatsApp. Everything else about the app is fine but this feature is what sets WhatsApp apart from other platforms. I can text, FaceTime or actually call my friends and family on any other app but since I travel a lot, a majority use WhatsApp more than Instagram and Facebook so I can keep them updated and entertained on my status. Since I can share my Instagram stories on Facebook, and so on, it would be nice if I could share it directly to my WhatsApp or create it on my WhatsApp entirely.

Messaging

Status Quality

negative

Messaging - Status Quality - negative

### USER:Status Quality, The status feature of WhatsApp is a nightmare - from ruining the quality of pictures to messing up the audio of videos regardless of how long the clip is (30 seconds or less) it is just terrible. It would be great if you could add an audio to your status update - I have and seen other people too create an Instagram story to screen record then upload on WhatsApp. Everything else about the app is fine but this feature is what sets WhatsApp apart from other platforms. I can text, FaceTime or actually call my friends and family on any other app but since I travel a lot, a majority use WhatsApp more than Instagram and Facebook so I can keep them updated and entertained on my status. Since I can share my Instagram stories on Facebook, and so on, it would be nice if I could share it directly to my WhatsApp or create it on my WhatsApp entirely. ### ASSISTANT: Messaging - - negative )))

### Review: title: Status Quality, content: The status feature of WhatsApp is a nightmare - from ruining the quality of pictures to messing up the audio of videos regardless of how long the clip is (30 seconds or less) it is just terrible. It would be great if you could add an audio to your status update - I have and seen other people too create an Instagram story to screen record then upload on WhatsApp. Everything else about the app is fine but this feature is what sets WhatsApp apart from other platforms. I can text, FaceTime or actually call my friends and family on any other app but since I travel a lot, a majority use WhatsApp more than Instagram and Facebook so I can keep them updated and entertained on my status. Since I can share my Instagram stories on Facebook, and so on, it would be nice if I could share it directly to my WhatsApp or create it on my WhatsApp entirely. ### Analysis: categories: Messaging, aspects: Status Quality, sentiments: negative )))

### Review: title: Status Quality, content: The status feature of WhatsApp is a nightmare - from ruining the quality of pictures to messing up the audio of videos regardless of how long the clip is (30 seconds or less) it is just terrible. It would be great if you could add an audio to your status update - I have and seen other people too create an Instagram story to screen record then upload on WhatsApp. Everything else about the app is fine but this feature is what sets WhatsApp apart from other platforms. I can text, FaceTime or actually call my friends and family on any other app but since I travel a lot, a majority use WhatsApp more than Instagram and Facebook so I can keep them updated and entertained on my status. Since I can share my Instagram stories on Facebook, and so on, it would be nice if I could share it directly to my WhatsApp or create it on my WhatsApp entirely. ### Analysis: categories: (Messaging) aspects: (Status Quality) sentiments: (negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Status Quality, The status feature of WhatsApp is a nightmare - from ruining the quality of pictures to messing up the audio of videos regardless of how long the clip is (30 seconds or less) it is just terrible. It would be great if you could add an audio to your status update - I have and seen other people too create an Instagram story to screen record then upload on WhatsApp. Everything else about the app is fine but this feature is what sets WhatsApp apart from other platforms. I can text, FaceTime or actually call my friends and family on any other app but since I travel a lot, a majority use WhatsApp more than Instagram and Facebook so I can keep them updated and entertained on my status. Since I can share my Instagram stories on Facebook, and so on, it would be nice if I could share it directly to my WhatsApp or create it on my WhatsApp entirely. Output: Messaging - - negative $$$

Marvel Avengers

I would talk about different topics like your favorite Avengers and favorite Avengers villains is the best part about being an Avengers character in the universe in general location and watching the movies it’s a experience to learn how the characters is going to affect your personality and change things just they are so if I was the best Review Member I would say is the best thing to ever happened to me and I get to share my experience to allow each and everyone around me to feel the same and I have faith in myself I can do this I’m a believer

Character, Experiences, App

Best Avengers characters, Watching the movies, Review Membership

Positive, Positive, Positive

Character - Best Avengers characters - Positive, Experiences - Watching the movies - Positive, App - Review Membership - Positive

### USER:Marvel Avengers, I would talk about different topics like your favorite Avengers and favorite Avengers villains is the best part about being an Avengers character in the universe in general location and watching the movies it’s a experience to learn how the characters is going to affect your personality and change things just they are so if I was the best Review Member I would say is the best thing to ever happened to me and I get to share my experience to allow each and everyone around me to feel the same and I have faith in myself I can do this I’m a believer ### ASSISTANT: Character - Best Avengers characters - Positive, Experiences - Watching the movies - Positive, App - Review Membership - Positive )))

### Review: title: Marvel Avengers, content: I would talk about different topics like your favorite Avengers and favorite Avengers villains is the best part about being an Avengers character in the universe in general location and watching the movies it’s a experience to learn how the characters is going to affect your personality and change things just they are so if I was the best Review Member I would say is the best thing to ever happened to me and I get to share my experience to allow each and everyone around me to feel the same and I have faith in myself I can do this I’m a believer ### Analysis: categories: Character, Experiences, App, aspects: Best Avengers characters, Watching the movies, Review Membership, sentiments: Positive, Positive, Positive )))

### Review: title: Marvel Avengers, content: I would talk about different topics like your favorite Avengers and favorite Avengers villains is the best part about being an Avengers character in the universe in general location and watching the movies it’s a experience to learn how the characters is going to affect your personality and change things just they are so if I was the best Review Member I would say is the best thing to ever happened to me and I get to share my experience to allow each and everyone around me to feel the same and I have faith in myself I can do this I’m a believer ### Analysis: categories: (Character, Experiences, App) aspects: (Best Avengers characters, Watching the movies, Review Membership) sentiments: (Positive, Positive, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Marvel Avengers, I would talk about different topics like your favorite Avengers and favorite Avengers villains is the best part about being an Avengers character in the universe in general location and watching the movies it’s a experience to learn how the characters is going to affect your personality and change things just they are so if I was the best Review Member I would say is the best thing to ever happened to me and I get to share my experience to allow each and everyone around me to feel the same and I have faith in myself I can do this I’m a believer Output: Character - Best Avengers characters - Positive, Experiences - Watching the movies - Positive, App - Review Membership - Positive $$$

So convenient!

I really love the voice text feature. Being able to fast forward the message to the middle or the end is really helpful and saves me time. And you can also delete a message if you sent it before the persons opened it. That’s an amazing feature! Also what’s better about the WhatsApp is when you’re recording an audio message and someone calls in you don’t lose the entire message. When using my iPhone audio text messaging I lose the entire message if somebody calls in or if my battery is at a low percentage. So grateful to have WhatsApp on my phone. Thank U thank U thank U for creating it!

Messaging, Messaging, Messaging, Messaging

Voice text feature, Message fast forwarding, Message deletion, Audio message preservation

positive, positive, positive, positive

Messaging - Voice text feature - positive, Messaging - Message fast forwarding - positive, Messaging - Message deletion - positive, Messaging - Audio message preservation - positive

### USER:So convenient!, I really love the voice text feature. Being able to fast forward the message to the middle or the end is really helpful and saves me time. And you can also delete a message if you sent it before the persons opened it. That’s an amazing feature! Also what’s better about the WhatsApp is when you’re recording an audio message and someone calls in you don’t lose the entire message. When using my iPhone audio text messaging I lose the entire message if somebody calls in or if my battery is at a low percentage. So grateful to have WhatsApp on my phone. Thank U thank U thank U for creating it! ### ASSISTANT: Messaging - Voice text feature - positive, Messaging - Message fast forwarding - positive, Messaging - Message deletion - positive, Messaging - Audio message preservation - positive )))

### Review: title: So convenient!, content: I really love the voice text feature. Being able to fast forward the message to the middle or the end is really helpful and saves me time. And you can also delete a message if you sent it before the persons opened it. That’s an amazing feature! Also what’s better about the WhatsApp is when you’re recording an audio message and someone calls in you don’t lose the entire message. When using my iPhone audio text messaging I lose the entire message if somebody calls in or if my battery is at a low percentage. So grateful to have WhatsApp on my phone. Thank U thank U thank U for creating it! ### Analysis: categories: Messaging, Messaging, Messaging, Messaging, aspects: Voice text feature, Message fast forwarding, Message deletion, Audio message preservation, sentiments: positive, positive, positive, positive )))

### Review: title: So convenient!, content: I really love the voice text feature. Being able to fast forward the message to the middle or the end is really helpful and saves me time. And you can also delete a message if you sent it before the persons opened it. That’s an amazing feature! Also what’s better about the WhatsApp is when you’re recording an audio message and someone calls in you don’t lose the entire message. When using my iPhone audio text messaging I lose the entire message if somebody calls in or if my battery is at a low percentage. So grateful to have WhatsApp on my phone. Thank U thank U thank U for creating it! ### Analysis: categories: (Messaging, Messaging, Messaging, Messaging) aspects: (Voice text feature, Message fast forwarding, Message deletion, Audio message preservation) sentiments: (positive, positive, positive, positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: So convenient!, I really love the voice text feature. Being able to fast forward the message to the middle or the end is really helpful and saves me time. And you can also delete a message if you sent it before the persons opened it. That’s an amazing feature! Also what’s better about the WhatsApp is when you’re recording an audio message and someone calls in you don’t lose the entire message. When using my iPhone audio text messaging I lose the entire message if somebody calls in or if my battery is at a low percentage. So grateful to have WhatsApp on my phone. Thank U thank U thank U for creating it! Output: Messaging - Voice text feature - positive, Messaging - Message fast forwarding - positive, Messaging - Message deletion - positive, Messaging - Audio message preservation - positive $$$

WhWhy I enjoy WhatsApp.

What’s up has allowed me to keep in touch with family members who are international without having to purchase calling cards which can run up to $500 a month depending on family that I want to stay in contact with so it’s very economical and I enjoy the fact that I can also use the video to see these people as well I am very appreciative for WhatsApp because without it I would not be able to stay in touch with family especially now with the virus going around the world.

Communication

Staying connected

Positive

Communication - Staying connected - Positive

### USER:WhWhy I enjoy WhatsApp., What’s up has allowed me to keep in touch with family members who are international without having to purchase calling cards which can run up to $500 a month depending on family that I want to stay in contact with so it’s very economical and I enjoy the fact that I can also use the video to see these people as well I am very appreciative for WhatsApp because without it I would not be able to stay in touch with family especially now with the virus going around the world. ### ASSISTANT: Communication - Staying connected - Positive )))

### Review: title: WhWhy I enjoy WhatsApp., content: What’s up has allowed me to keep in touch with family members who are international without having to purchase calling cards which can run up to $500 a month depending on family that I want to stay in contact with so it’s very economical and I enjoy the fact that I can also use the video to see these people as well I am very appreciative for WhatsApp because without it I would not be able to stay in touch with family especially now with the virus going around the world. ### Analysis: categories: Communication, aspects: Staying connected, sentiments: Positive )))

### Review: title: WhWhy I enjoy WhatsApp., content: What’s up has allowed me to keep in touch with family members who are international without having to purchase calling cards which can run up to $500 a month depending on family that I want to stay in contact with so it’s very economical and I enjoy the fact that I can also use the video to see these people as well I am very appreciative for WhatsApp because without it I would not be able to stay in touch with family especially now with the virus going around the world. ### Analysis: categories: (Communication) aspects: (Staying connected) sentiments: (Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhWhy I enjoy WhatsApp., What’s up has allowed me to keep in touch with family members who are international without having to purchase calling cards which can run up to $500 a month depending on family that I want to stay in contact with so it’s very economical and I enjoy the fact that I can also use the video to see these people as well I am very appreciative for WhatsApp because without it I would not be able to stay in touch with family especially now with the virus going around the world. Output: Communication - Staying connected - Positive $$$

Amazing!

This app is really great! To tell you the truth, this is the first review I wrote that has five stars, this app is so good! You can pick your own background and there are so many cool ones to choose from! I got this app so I could write to my relatives who are in Australia and it works perfectly! I don’t feel as sad about leaving them anymore (I vacationed there for a month) because I can talk to them whenever I want. You can even see if people read your message, unlike iMessage, which they should improve by putting that feature. Like I said before, this app is great!

App Features, App Features, App Features

Background, Communication, Messaging

positive, positive, negative

App Features - Background - positive, App Features - Communication - positive, App Features - Messaging - negative

### USER:Amazing!, This app is really great! To tell you the truth, this is the first review I wrote that has five stars, this app is so good! You can pick your own background and there are so many cool ones to choose from! I got this app so I could write to my relatives who are in Australia and it works perfectly! I don’t feel as sad about leaving them anymore (I vacationed there for a month) because I can talk to them whenever I want. You can even see if people read your message, unlike iMessage, which they should improve by putting that feature. Like I said before, this app is great! ### ASSISTANT: App Features - Background - positive, App Features - Communication - positive, App Features - Messaging - negative )))

### Review: title: Amazing!, content: This app is really great! To tell you the truth, this is the first review I wrote that has five stars, this app is so good! You can pick your own background and there are so many cool ones to choose from! I got this app so I could write to my relatives who are in Australia and it works perfectly! I don’t feel as sad about leaving them anymore (I vacationed there for a month) because I can talk to them whenever I want. You can even see if people read your message, unlike iMessage, which they should improve by putting that feature. Like I said before, this app is great! ### Analysis: categories: App Features, App Features, App Features, aspects: Background, Communication, Messaging, sentiments: positive, positive, negative )))

### Review: title: Amazing!, content: This app is really great! To tell you the truth, this is the first review I wrote that has five stars, this app is so good! You can pick your own background and there are so many cool ones to choose from! I got this app so I could write to my relatives who are in Australia and it works perfectly! I don’t feel as sad about leaving them anymore (I vacationed there for a month) because I can talk to them whenever I want. You can even see if people read your message, unlike iMessage, which they should improve by putting that feature. Like I said before, this app is great! ### Analysis: categories: (App Features, App Features, App Features) aspects: (Background, Communication, Messaging) sentiments: (positive, positive, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Amazing!, This app is really great! To tell you the truth, this is the first review I wrote that has five stars, this app is so good! You can pick your own background and there are so many cool ones to choose from! I got this app so I could write to my relatives who are in Australia and it works perfectly! I don’t feel as sad about leaving them anymore (I vacationed there for a month) because I can talk to them whenever I want. You can even see if people read your message, unlike iMessage, which they should improve by putting that feature. Like I said before, this app is great! Output: App Features - Background - positive, App Features - Communication - positive, App Features - Messaging - negative $$$

Memory hogging

WhatsApp needs a serious rewrite to be viable on iOS. Right now, it commands so much of the phone’s RAM that other apps in the background will “reset” to their default state when using WhatsApp. This is because iOS aggressively manages memory and because WhatsApp uses so much memory, iOS will de-allocate memory being used by apps in the background. This is pretty sucky because it means that I lose my place when reading a news article and leave the app for a few seconds to check my messages. To the engineers: for the love of god find a way to make your app more memory efficient., , “Please update the app to use whatsapp” more like delete whatshapp. Disgusting. You force users to update to use your app? Just admit your engineers have no talent and can’t push updates without breaking the entire app forcing your to mandate your users update the app to use it.

Performance, Functionality

Memory, Updates

negative, negative

Performance - Memory - negative, Functionality - Updates - negative

### USER:Memory hogging, WhatsApp needs a serious rewrite to be viable on iOS. Right now, it commands so much of the phone’s RAM that other apps in the background will “reset” to their default state when using WhatsApp. This is because iOS aggressively manages memory and because WhatsApp uses so much memory, iOS will de-allocate memory being used by apps in the background. This is pretty sucky because it means that I lose my place when reading a news article and leave the app for a few seconds to check my messages. To the engineers: for the love of god find a way to make your app more memory efficient., , “Please update the app to use whatsapp” more like delete whatshapp. Disgusting. You force users to update to use your app? Just admit your engineers have no talent and can’t push updates without breaking the entire app forcing your to mandate your users update the app to use it. ### ASSISTANT: Performance - Memory - negative, Functionality - Updates - negative )))

### Review: title: Memory hogging, content: WhatsApp needs a serious rewrite to be viable on iOS. Right now, it commands so much of the phone’s RAM that other apps in the background will “reset” to their default state when using WhatsApp. This is because iOS aggressively manages memory and because WhatsApp uses so much memory, iOS will de-allocate memory being used by apps in the background. This is pretty sucky because it means that I lose my place when reading a news article and leave the app for a few seconds to check my messages. To the engineers: for the love of god find a way to make your app more memory efficient., , “Please update the app to use whatsapp” more like delete whatshapp. Disgusting. You force users to update to use your app? Just admit your engineers have no talent and can’t push updates without breaking the entire app forcing your to mandate your users update the app to use it. ### Analysis: categories: Performance, Functionality, aspects: Memory, Updates, sentiments: negative, negative )))

### Review: title: Memory hogging, content: WhatsApp needs a serious rewrite to be viable on iOS. Right now, it commands so much of the phone’s RAM that other apps in the background will “reset” to their default state when using WhatsApp. This is because iOS aggressively manages memory and because WhatsApp uses so much memory, iOS will de-allocate memory being used by apps in the background. This is pretty sucky because it means that I lose my place when reading a news article and leave the app for a few seconds to check my messages. To the engineers: for the love of god find a way to make your app more memory efficient., , “Please update the app to use whatsapp” more like delete whatshapp. Disgusting. You force users to update to use your app? Just admit your engineers have no talent and can’t push updates without breaking the entire app forcing your to mandate your users update the app to use it. ### Analysis: categories: (Performance, Functionality) aspects: (Memory, Updates) sentiments: (negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Memory hogging, WhatsApp needs a serious rewrite to be viable on iOS. Right now, it commands so much of the phone’s RAM that other apps in the background will “reset” to their default state when using WhatsApp. This is because iOS aggressively manages memory and because WhatsApp uses so much memory, iOS will de-allocate memory being used by apps in the background. This is pretty sucky because it means that I lose my place when reading a news article and leave the app for a few seconds to check my messages. To the engineers: for the love of god find a way to make your app more memory efficient., , “Please update the app to use whatsapp” more like delete whatshapp. Disgusting. You force users to update to use your app? Just admit your engineers have no talent and can’t push updates without breaking the entire app forcing your to mandate your users update the app to use it. Output: Performance - Memory - negative, Functionality - Updates - negative $$$

Problem regarding after finding a contact if tap call automatically goes on

Dear developer,, I have no complain regarding the app., It is one of the best app in the world., One thing I should mention that after searching a new number in the contacts if you just tap on any part of the contact it directly goes for call. I think sometimes it’s embarrassing that may be you are not sure that the saved number is actually to whom you want to call. So I think I its like normal contacts app that after tapping we will be able to see the number then after confirmation we cam proceed with the final call., Regards ABIR0310

App

Call initiation

Negative

App - Call initiation - Negative

### USER:Problem regarding after finding a contact if tap call automatically goes on, Dear developer,, I have no complain regarding the app., It is one of the best app in the world., One thing I should mention that after searching a new number in the contacts if you just tap on any part of the contact it directly goes for call. I think sometimes it’s embarrassing that may be you are not sure that the saved number is actually to whom you want to call. So I think I its like normal contacts app that after tapping we will be able to see the number then after confirmation we cam proceed with the final call., Regards ABIR0310 ### ASSISTANT: App - Call initiation - Negative )))

### Review: title: Problem regarding after finding a contact if tap call automatically goes on, content: Dear developer,, I have no complain regarding the app., It is one of the best app in the world., One thing I should mention that after searching a new number in the contacts if you just tap on any part of the contact it directly goes for call. I think sometimes it’s embarrassing that may be you are not sure that the saved number is actually to whom you want to call. So I think I its like normal contacts app that after tapping we will be able to see the number then after confirmation we cam proceed with the final call., Regards ABIR0310 ### Analysis: categories: App, aspects: Call initiation, sentiments: Negative )))

### Review: title: Problem regarding after finding a contact if tap call automatically goes on, content: Dear developer,, I have no complain regarding the app., It is one of the best app in the world., One thing I should mention that after searching a new number in the contacts if you just tap on any part of the contact it directly goes for call. I think sometimes it’s embarrassing that may be you are not sure that the saved number is actually to whom you want to call. So I think I its like normal contacts app that after tapping we will be able to see the number then after confirmation we cam proceed with the final call., Regards ABIR0310 ### Analysis: categories: (App) aspects: (Call initiation) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Problem regarding after finding a contact if tap call automatically goes on, Dear developer,, I have no complain regarding the app., It is one of the best app in the world., One thing I should mention that after searching a new number in the contacts if you just tap on any part of the contact it directly goes for call. I think sometimes it’s embarrassing that may be you are not sure that the saved number is actually to whom you want to call. So I think I its like normal contacts app that after tapping we will be able to see the number then after confirmation we cam proceed with the final call., Regards ABIR0310 Output: App - Call initiation - Negative $$$

phone number banned

I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service.

Customer Service, Customer Service, Customer Service

Promptness, Helpfulness, Responsiveness

negative, negative, negative

Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative

### USER:phone number banned, I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### ASSISTANT: Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative )))

### Review: title: phone number banned, content: I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### Analysis: categories: Customer Service, Customer Service, Customer Service, aspects: Promptness, Helpfulness, Responsiveness, sentiments: negative, negative, negative )))

### Review: title: phone number banned, content: I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. ### Analysis: categories: (Customer Service, Customer Service, Customer Service) aspects: (Promptness, Helpfulness, Responsiveness) sentiments: (negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: phone number banned, I decided to delete the app two months ago Since I was not going to use it. I just re-downloaded the app using the same phone number and it came up as being banned. I have emailed multiple times and all I get are generic replies and they have not given me a reason why my phone number was banned. Since the first email that I sent I am now able to login to whatsapp. I have sent six emails already And each email no one puts their name on it. I think this is very poor customer service. I would not recommend a service to anyone even if it’s free to talk to someone in a different country. I just left a voicemail at the corporate office and I’m now waiting to hear from them. Again poor customer service. Output: Customer Service - Promptness - negative, Customer Service - Helpfulness - negative, Customer Service - Responsiveness - negative $$$

Not Apple Watch compatibile...

I am sure many people are like me and have an iPhone and the Apple Watch. Now that I have the Apple Watch I find I leave my iPhone in the office instead of carrying it with me. It would be nice if WhatsApp had a compatible app for the Apple Watch so I could receive, respond to and send messages from my Apple Watch instead of a simple notification. I use WhatsApp to communicate with coworkers and it would be very beneficial to have the expediency of using WhatsApp on my Apple Watch instead of having to go to the office and get my iPhone so I could respond to important messages. Though I have an iPhone many teammates do not and we cannot use iMessage. It’s 2017, time to make better use of today’s technology. Thank you., , Update - still awaiting an Apple Watch connection

Functionality

Apple Watch Compatibility

Negative

Functionality - Apple Watch Compatibility - Negative

### USER:Not Apple Watch compatibile..., I am sure many people are like me and have an iPhone and the Apple Watch. Now that I have the Apple Watch I find I leave my iPhone in the office instead of carrying it with me. It would be nice if WhatsApp had a compatible app for the Apple Watch so I could receive, respond to and send messages from my Apple Watch instead of a simple notification. I use WhatsApp to communicate with coworkers and it would be very beneficial to have the expediency of using WhatsApp on my Apple Watch instead of having to go to the office and get my iPhone so I could respond to important messages. Though I have an iPhone many teammates do not and we cannot use iMessage. It’s 2017, time to make better use of today’s technology. Thank you., , Update - still awaiting an Apple Watch connection ### ASSISTANT: Functionality - Apple Watch Compatibility - Negative )))

### Review: title: Not Apple Watch compatibile..., content: I am sure many people are like me and have an iPhone and the Apple Watch. Now that I have the Apple Watch I find I leave my iPhone in the office instead of carrying it with me. It would be nice if WhatsApp had a compatible app for the Apple Watch so I could receive, respond to and send messages from my Apple Watch instead of a simple notification. I use WhatsApp to communicate with coworkers and it would be very beneficial to have the expediency of using WhatsApp on my Apple Watch instead of having to go to the office and get my iPhone so I could respond to important messages. Though I have an iPhone many teammates do not and we cannot use iMessage. It’s 2017, time to make better use of today’s technology. Thank you., , Update - still awaiting an Apple Watch connection ### Analysis: categories: Functionality, aspects: Apple Watch Compatibility, sentiments: Negative )))

### Review: title: Not Apple Watch compatibile..., content: I am sure many people are like me and have an iPhone and the Apple Watch. Now that I have the Apple Watch I find I leave my iPhone in the office instead of carrying it with me. It would be nice if WhatsApp had a compatible app for the Apple Watch so I could receive, respond to and send messages from my Apple Watch instead of a simple notification. I use WhatsApp to communicate with coworkers and it would be very beneficial to have the expediency of using WhatsApp on my Apple Watch instead of having to go to the office and get my iPhone so I could respond to important messages. Though I have an iPhone many teammates do not and we cannot use iMessage. It’s 2017, time to make better use of today’s technology. Thank you., , Update - still awaiting an Apple Watch connection ### Analysis: categories: (Functionality) aspects: (Apple Watch Compatibility) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Not Apple Watch compatibile..., I am sure many people are like me and have an iPhone and the Apple Watch. Now that I have the Apple Watch I find I leave my iPhone in the office instead of carrying it with me. It would be nice if WhatsApp had a compatible app for the Apple Watch so I could receive, respond to and send messages from my Apple Watch instead of a simple notification. I use WhatsApp to communicate with coworkers and it would be very beneficial to have the expediency of using WhatsApp on my Apple Watch instead of having to go to the office and get my iPhone so I could respond to important messages. Though I have an iPhone many teammates do not and we cannot use iMessage. It’s 2017, time to make better use of today’s technology. Thank you., , Update - still awaiting an Apple Watch connection Output: Functionality - Apple Watch Compatibility - Negative $$$

Complaints for the newest update.

Writing this review which I usually don’t for apps, because I’m deeply disappointed at this new update. You are turning WhatsApp into something else. Please work on how effective it is rather than making unwanted changes. My WhatsApp has been hanging and hanging since I downloaded the new update and I can’t navigate through it as smoothly as before. Other updates are depressing to say the least. At least you can give the option of whether to use the old WhatsApp or upgrade to new, a lot of people are complaining about the new updates, there are hardly things that make WhatsApp WhatsApp anymore, don’t take away what we like about the app in the name of updated please. We will like some old features restored.

Functionality, Design, Functionality, Design

Effectiveness, Interface, Bugs, Features

negative, negative, negative, negative

Functionality - Effectiveness - negative, Design - Interface - negative, Functionality - Bugs - negative, Design - Features - negative

### USER:Complaints for the newest update., Writing this review which I usually don’t for apps, because I’m deeply disappointed at this new update. You are turning WhatsApp into something else. Please work on how effective it is rather than making unwanted changes. My WhatsApp has been hanging and hanging since I downloaded the new update and I can’t navigate through it as smoothly as before. Other updates are depressing to say the least. At least you can give the option of whether to use the old WhatsApp or upgrade to new, a lot of people are complaining about the new updates, there are hardly things that make WhatsApp WhatsApp anymore, don’t take away what we like about the app in the name of updated please. We will like some old features restored. ### ASSISTANT: Functionality - Effectiveness - negative, Design - Interface - negative, Functionality - Bugs - negative, Design - Features - negative )))

### Review: title: Complaints for the newest update., content: Writing this review which I usually don’t for apps, because I’m deeply disappointed at this new update. You are turning WhatsApp into something else. Please work on how effective it is rather than making unwanted changes. My WhatsApp has been hanging and hanging since I downloaded the new update and I can’t navigate through it as smoothly as before. Other updates are depressing to say the least. At least you can give the option of whether to use the old WhatsApp or upgrade to new, a lot of people are complaining about the new updates, there are hardly things that make WhatsApp WhatsApp anymore, don’t take away what we like about the app in the name of updated please. We will like some old features restored. ### Analysis: categories: Functionality, Design, Functionality, Design, aspects: Effectiveness, Interface, Bugs, Features, sentiments: negative, negative, negative, negative )))

### Review: title: Complaints for the newest update., content: Writing this review which I usually don’t for apps, because I’m deeply disappointed at this new update. You are turning WhatsApp into something else. Please work on how effective it is rather than making unwanted changes. My WhatsApp has been hanging and hanging since I downloaded the new update and I can’t navigate through it as smoothly as before. Other updates are depressing to say the least. At least you can give the option of whether to use the old WhatsApp or upgrade to new, a lot of people are complaining about the new updates, there are hardly things that make WhatsApp WhatsApp anymore, don’t take away what we like about the app in the name of updated please. We will like some old features restored. ### Analysis: categories: (Functionality, Design, Functionality, Design) aspects: (Effectiveness, Interface, Bugs, Features) sentiments: (negative, negative, negative, negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Complaints for the newest update., Writing this review which I usually don’t for apps, because I’m deeply disappointed at this new update. You are turning WhatsApp into something else. Please work on how effective it is rather than making unwanted changes. My WhatsApp has been hanging and hanging since I downloaded the new update and I can’t navigate through it as smoothly as before. Other updates are depressing to say the least. At least you can give the option of whether to use the old WhatsApp or upgrade to new, a lot of people are complaining about the new updates, there are hardly things that make WhatsApp WhatsApp anymore, don’t take away what we like about the app in the name of updated please. We will like some old features restored. Output: Functionality - Effectiveness - negative, Design - Interface - negative, Functionality - Bugs - negative, Design - Features - negative $$$

Status Update

Please I have had this problem since I started using your platform, and I was thinking maybe as time goes on , I might get it in one of your updates, , Whenever I upload a video to my status, I realize the quality of the video decreases drastically which make me very uncomfortable, at first I thought it was because of the phone I’m using but I changed my phone and still face the same problem, and I’m not the only one with this problem, my friends too …, , Seen your new update that allows us to send videos in HD and I hope sooner or later we get to upload status in HD , Thank you !!!🙏🏾

App, App

Quality, Feature

Negative, Positive

App - Quality - Negative, App - Feature - Positive

### USER:Status Update, Please I have had this problem since I started using your platform, and I was thinking maybe as time goes on , I might get it in one of your updates, , Whenever I upload a video to my status, I realize the quality of the video decreases drastically which make me very uncomfortable, at first I thought it was because of the phone I’m using but I changed my phone and still face the same problem, and I’m not the only one with this problem, my friends too …, , Seen your new update that allows us to send videos in HD and I hope sooner or later we get to upload status in HD , Thank you !!!🙏🏾 ### ASSISTANT: App - Quality - Negative, App - Feature - Positive )))

### Review: title: Status Update, content: Please I have had this problem since I started using your platform, and I was thinking maybe as time goes on , I might get it in one of your updates, , Whenever I upload a video to my status, I realize the quality of the video decreases drastically which make me very uncomfortable, at first I thought it was because of the phone I’m using but I changed my phone and still face the same problem, and I’m not the only one with this problem, my friends too …, , Seen your new update that allows us to send videos in HD and I hope sooner or later we get to upload status in HD , Thank you !!!🙏🏾 ### Analysis: categories: App, App, aspects: Quality, Feature, sentiments: Negative, Positive )))

### Review: title: Status Update, content: Please I have had this problem since I started using your platform, and I was thinking maybe as time goes on , I might get it in one of your updates, , Whenever I upload a video to my status, I realize the quality of the video decreases drastically which make me very uncomfortable, at first I thought it was because of the phone I’m using but I changed my phone and still face the same problem, and I’m not the only one with this problem, my friends too …, , Seen your new update that allows us to send videos in HD and I hope sooner or later we get to upload status in HD , Thank you !!!🙏🏾 ### Analysis: categories: (App, App) aspects: (Quality, Feature) sentiments: (Negative, Positive) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Status Update, Please I have had this problem since I started using your platform, and I was thinking maybe as time goes on , I might get it in one of your updates, , Whenever I upload a video to my status, I realize the quality of the video decreases drastically which make me very uncomfortable, at first I thought it was because of the phone I’m using but I changed my phone and still face the same problem, and I’m not the only one with this problem, my friends too …, , Seen your new update that allows us to send videos in HD and I hope sooner or later we get to upload status in HD , Thank you !!!🙏🏾 Output: App - Quality - Negative, App - Feature - Positive $$$

Constant issues with video calls

I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others.

App, App, App, App

Connectivity, Features, Notification, Usability

Negative, Negative, Negative, Negative

App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative

### USER:Constant issues with video calls, I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### ASSISTANT: App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative )))

### Review: title: Constant issues with video calls, content: I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### Analysis: categories: App, App, App, App, aspects: Connectivity, Features, Notification, Usability, sentiments: Negative, Negative, Negative, Negative )))

### Review: title: Constant issues with video calls, content: I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. ### Analysis: categories: (App, App, App, App) aspects: (Connectivity, Features, Notification, Usability) sentiments: (Negative, Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Constant issues with video calls, I have had to delete and reinstall the app multiple times due to the notifications and calls not coming through on iPhone 14. Video calls don’t ring, you don’t get a notification of the missed call until you log in and find out you missed a call. I received a missed video call and the date and time was one minute difference between the missed call and my returned call (USA), however the recipients call log showed nearly a 2 hour difference (Europe). When you have a short window to be able to communicate with your family and friends and you have nothing but issues, it makes it really hard to recommend this app to others. Output: App - Connectivity - Negative, App - Features - Negative, App - Notification - Negative, App - Usability - Negative $$$

Bug+ chat backup

I deleted the app and downloaded it again because of a bug and J lost a month+ of important info because the so called ICloud wasn’t on. That’s stupid. My messages should be on no matter what as long as my number is on everything else is the same except the chat this is annoying. There should be reminder of chat backup for WhatsApp and clear cut explain action on how the app works it has nothing to do with my phone number I just realized all the chat from a month are gone.

App Features

Chat Backup

Negative

App Features - Chat Backup - Negative

### USER:Bug+ chat backup, I deleted the app and downloaded it again because of a bug and J lost a month+ of important info because the so called ICloud wasn’t on. That’s stupid. My messages should be on no matter what as long as my number is on everything else is the same except the chat this is annoying. There should be reminder of chat backup for WhatsApp and clear cut explain action on how the app works it has nothing to do with my phone number I just realized all the chat from a month are gone. ### ASSISTANT: App Features - Chat Backup - Negative )))

### Review: title: Bug+ chat backup, content: I deleted the app and downloaded it again because of a bug and J lost a month+ of important info because the so called ICloud wasn’t on. That’s stupid. My messages should be on no matter what as long as my number is on everything else is the same except the chat this is annoying. There should be reminder of chat backup for WhatsApp and clear cut explain action on how the app works it has nothing to do with my phone number I just realized all the chat from a month are gone. ### Analysis: categories: App Features, aspects: Chat Backup, sentiments: Negative )))

### Review: title: Bug+ chat backup, content: I deleted the app and downloaded it again because of a bug and J lost a month+ of important info because the so called ICloud wasn’t on. That’s stupid. My messages should be on no matter what as long as my number is on everything else is the same except the chat this is annoying. There should be reminder of chat backup for WhatsApp and clear cut explain action on how the app works it has nothing to do with my phone number I just realized all the chat from a month are gone. ### Analysis: categories: (App Features) aspects: (Chat Backup) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Bug+ chat backup, I deleted the app and downloaded it again because of a bug and J lost a month+ of important info because the so called ICloud wasn’t on. That’s stupid. My messages should be on no matter what as long as my number is on everything else is the same except the chat this is annoying. There should be reminder of chat backup for WhatsApp and clear cut explain action on how the app works it has nothing to do with my phone number I just realized all the chat from a month are gone. Output: App Features - Chat Backup - Negative $$$

Good experience good but not good experience at all

Why is not a good experience I had a phone that I had was with a different number was not this new phone I have and I have my people on that on WhatsApp with that other phone I had with a different number and I can’t get my contacts from that that iPhone anymore and I can talk to the person I was talking to chatting with because what’s up girl never did what they did they never did anything for me to get my contacts on this new phone unfortunately I do you spell my phone and I do not have the contacts of the other phone from ‎WhatsApp I needed him but what’s up did not do that for me when I asked it was a horrible and still is horrible because I still can I get my contacts from ‎WhatsApp and they still haven’t done anything it’s a bad service and it’s a bad thing I like it but they haven’t done anything for me when I needed it

Communication

Contacts

Negative

Communication - Contacts - Negative

### USER:Good experience good but not good experience at all, Why is not a good experience I had a phone that I had was with a different number was not this new phone I have and I have my people on that on WhatsApp with that other phone I had with a different number and I can’t get my contacts from that that iPhone anymore and I can talk to the person I was talking to chatting with because what’s up girl never did what they did they never did anything for me to get my contacts on this new phone unfortunately I do you spell my phone and I do not have the contacts of the other phone from ‎WhatsApp I needed him but what’s up did not do that for me when I asked it was a horrible and still is horrible because I still can I get my contacts from ‎WhatsApp and they still haven’t done anything it’s a bad service and it’s a bad thing I like it but they haven’t done anything for me when I needed it ### ASSISTANT: Communication - Contacts - Negative )))

### Review: title: Good experience good but not good experience at all, content: Why is not a good experience I had a phone that I had was with a different number was not this new phone I have and I have my people on that on WhatsApp with that other phone I had with a different number and I can’t get my contacts from that that iPhone anymore and I can talk to the person I was talking to chatting with because what’s up girl never did what they did they never did anything for me to get my contacts on this new phone unfortunately I do you spell my phone and I do not have the contacts of the other phone from ‎WhatsApp I needed him but what’s up did not do that for me when I asked it was a horrible and still is horrible because I still can I get my contacts from ‎WhatsApp and they still haven’t done anything it’s a bad service and it’s a bad thing I like it but they haven’t done anything for me when I needed it ### Analysis: categories: Communication, aspects: Contacts, sentiments: Negative )))

### Review: title: Good experience good but not good experience at all, content: Why is not a good experience I had a phone that I had was with a different number was not this new phone I have and I have my people on that on WhatsApp with that other phone I had with a different number and I can’t get my contacts from that that iPhone anymore and I can talk to the person I was talking to chatting with because what’s up girl never did what they did they never did anything for me to get my contacts on this new phone unfortunately I do you spell my phone and I do not have the contacts of the other phone from ‎WhatsApp I needed him but what’s up did not do that for me when I asked it was a horrible and still is horrible because I still can I get my contacts from ‎WhatsApp and they still haven’t done anything it’s a bad service and it’s a bad thing I like it but they haven’t done anything for me when I needed it ### Analysis: categories: (Communication) aspects: (Contacts) sentiments: (Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Good experience good but not good experience at all, Why is not a good experience I had a phone that I had was with a different number was not this new phone I have and I have my people on that on WhatsApp with that other phone I had with a different number and I can’t get my contacts from that that iPhone anymore and I can talk to the person I was talking to chatting with because what’s up girl never did what they did they never did anything for me to get my contacts on this new phone unfortunately I do you spell my phone and I do not have the contacts of the other phone from ‎WhatsApp I needed him but what’s up did not do that for me when I asked it was a horrible and still is horrible because I still can I get my contacts from ‎WhatsApp and they still haven’t done anything it’s a bad service and it’s a bad thing I like it but they haven’t done anything for me when I needed it Output: Communication - Contacts - Negative $$$

WhatsApp's Overlapping Sounds and App Freezing: A Frustrating Experience

WhatsApp, the widely used messaging app, has recently caused frustration due to two recurring issues: overlapping sounds and app freezing. The notification sounds frequently overlap, making it challenging to differentiate messages, causing confusion and missed information. Additionally, the app freezes during usage, disrupting workflow and necessitating restarts. Despite updates, these problems persist, hampering the app's usability and reliability. It is crucial for WhatsApp's developers to address these issues promptly, improving sound notifications and resolving freezing problems. Such improvements would greatly enhance the user experience and restore trust in the app's functionality., , Feel free to modify and adjust this shorter version as per your requirements.

App-Quality, App-Quality, App-Quality

Sound Notification, App Functionality, Reliability

Negative, Negative, Negative

App-Quality - Sound Notification - Negative, App-Quality - App Functionality - Negative, App-Quality - Reliability - Negative

### USER:WhatsApp's Overlapping Sounds and App Freezing: A Frustrating Experience, WhatsApp, the widely used messaging app, has recently caused frustration due to two recurring issues: overlapping sounds and app freezing. The notification sounds frequently overlap, making it challenging to differentiate messages, causing confusion and missed information. Additionally, the app freezes during usage, disrupting workflow and necessitating restarts. Despite updates, these problems persist, hampering the app's usability and reliability. It is crucial for WhatsApp's developers to address these issues promptly, improving sound notifications and resolving freezing problems. Such improvements would greatly enhance the user experience and restore trust in the app's functionality., , Feel free to modify and adjust this shorter version as per your requirements. ### ASSISTANT: App-Quality - Sound Notification - Negative, App-Quality - App Functionality - Negative, App-Quality - Reliability - Negative )))

### Review: title: WhatsApp's Overlapping Sounds and App Freezing: A Frustrating Experience, content: WhatsApp, the widely used messaging app, has recently caused frustration due to two recurring issues: overlapping sounds and app freezing. The notification sounds frequently overlap, making it challenging to differentiate messages, causing confusion and missed information. Additionally, the app freezes during usage, disrupting workflow and necessitating restarts. Despite updates, these problems persist, hampering the app's usability and reliability. It is crucial for WhatsApp's developers to address these issues promptly, improving sound notifications and resolving freezing problems. Such improvements would greatly enhance the user experience and restore trust in the app's functionality., , Feel free to modify and adjust this shorter version as per your requirements. ### Analysis: categories: App-Quality, App-Quality, App-Quality, aspects: Sound Notification, App Functionality, Reliability, sentiments: Negative, Negative, Negative )))

### Review: title: WhatsApp's Overlapping Sounds and App Freezing: A Frustrating Experience, content: WhatsApp, the widely used messaging app, has recently caused frustration due to two recurring issues: overlapping sounds and app freezing. The notification sounds frequently overlap, making it challenging to differentiate messages, causing confusion and missed information. Additionally, the app freezes during usage, disrupting workflow and necessitating restarts. Despite updates, these problems persist, hampering the app's usability and reliability. It is crucial for WhatsApp's developers to address these issues promptly, improving sound notifications and resolving freezing problems. Such improvements would greatly enhance the user experience and restore trust in the app's functionality., , Feel free to modify and adjust this shorter version as per your requirements. ### Analysis: categories: (App-Quality, App-Quality, App-Quality) aspects: (Sound Notification, App Functionality, Reliability) sentiments: (Negative, Negative, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: WhatsApp's Overlapping Sounds and App Freezing: A Frustrating Experience, WhatsApp, the widely used messaging app, has recently caused frustration due to two recurring issues: overlapping sounds and app freezing. The notification sounds frequently overlap, making it challenging to differentiate messages, causing confusion and missed information. Additionally, the app freezes during usage, disrupting workflow and necessitating restarts. Despite updates, these problems persist, hampering the app's usability and reliability. It is crucial for WhatsApp's developers to address these issues promptly, improving sound notifications and resolving freezing problems. Such improvements would greatly enhance the user experience and restore trust in the app's functionality., , Feel free to modify and adjust this shorter version as per your requirements. Output: App-Quality - Sound Notification - Negative, App-Quality - App Functionality - Negative, App-Quality - Reliability - Negative $$$

Why you should or should not the game?

This is number one why you should download this game if you download this game you could or you could text them you can send them a message in any kind of language like Japanese Portuguese, English Chinese you could also have friends, even though you could still chat with them. Number two. why you should not download this game., When you trying to take a picture of something or you want to send them, can you take a picture? It could be close or you could have times or you’re not allowed to touch your phone even though it’s very important and your phone shut down that’s why you should download it., And of course

Interface, Interface

Messaging, Picture-taking

Positive, Negative

Interface - Messaging - Positive, Interface - Picture-taking - Negative

### USER:Why you should or should not the game?, This is number one why you should download this game if you download this game you could or you could text them you can send them a message in any kind of language like Japanese Portuguese, English Chinese you could also have friends, even though you could still chat with them. Number two. why you should not download this game., When you trying to take a picture of something or you want to send them, can you take a picture? It could be close or you could have times or you’re not allowed to touch your phone even though it’s very important and your phone shut down that’s why you should download it., And of course ### ASSISTANT: Interface - Messaging - Positive, Interface - Picture-taking - Negative )))

### Review: title: Why you should or should not the game?, content: This is number one why you should download this game if you download this game you could or you could text them you can send them a message in any kind of language like Japanese Portuguese, English Chinese you could also have friends, even though you could still chat with them. Number two. why you should not download this game., When you trying to take a picture of something or you want to send them, can you take a picture? It could be close or you could have times or you’re not allowed to touch your phone even though it’s very important and your phone shut down that’s why you should download it., And of course ### Analysis: categories: Interface, Interface, aspects: Messaging, Picture-taking, sentiments: Positive, Negative )))

### Review: title: Why you should or should not the game?, content: This is number one why you should download this game if you download this game you could or you could text them you can send them a message in any kind of language like Japanese Portuguese, English Chinese you could also have friends, even though you could still chat with them. Number two. why you should not download this game., When you trying to take a picture of something or you want to send them, can you take a picture? It could be close or you could have times or you’re not allowed to touch your phone even though it’s very important and your phone shut down that’s why you should download it., And of course ### Analysis: categories: (Interface, Interface) aspects: (Messaging, Picture-taking) sentiments: (Positive, Negative) )))

Instruction: Extract triplets of category - aspect - sentiment, from the given Input. Each pair should include the category, the specific aspect within that category, and the sentiment expressed towards that aspect. Input: Why you should or should not the game?, This is number one why you should download this game if you download this game you could or you could text them you can send them a message in any kind of language like Japanese Portuguese, English Chinese you could also have friends, even though you could still chat with them. Number two. why you should not download this game., When you trying to take a picture of something or you want to send them, can you take a picture? It could be close or you could have times or you’re not allowed to touch your phone even though it’s very important and your phone shut down that’s why you should download it., And of course Output: Interface - Messaging - Positive, Interface - Picture-taking - Negative $$$